Company DescriptionSyntegon Technology is one of the leading suppliers in the field of process and packaging technology. We develop and produce in future under a new owner holistic systems for the pharmaceutical, food and confectionery industries in over 15 countries. Are you ready to shape the current changes with us? Do you want to contribute to people’s nutrition and health, and thereby enhancing the quality of life?Welcome to Syntegon Technology. We are looking forward to your application! Job DescriptionPosition Summary:Responsible for installation, testing, analyzing, maintaining, repairing and training on Packaging Equipment and associated products at customer sites. Provide customers with excellent technical customer service and ensure complete satisfaction. Key Responsibilities:Essential Functions:• Provide field service repairs, installations and training at our customer sites.• Train customers on proper operations, machinery updates/modifications, and maintenance and safety rules of packaging machinery.• Coordinate development activities and upgrades related to improving machine functionality.• Assist production with final machine testing and checkout.• Provide support to multiple stakeholders (customers, sales and other product line departments) on all aspects of operating control systems, equipment and machinery.• Participate in internal, external and vendor training in order to maintain technical expertise and proficiency on all packaging equipment and applications.• Work in tight quarters; on top of and underneath equipment. Stand, stoop, kneel and bend continuously while working on equipment (66% of the time).• Must be able to lift up to 50 lbs on a regular basis.• Travel extensively on short notice in North America and Internationally which requires proximity within 50 miles of a major metropolitan airport.• Up to 80% travel required.• Submit to safety, background and drug/alcohol testing as required by customers.• Must use personal protective equipment as necessary. QualificationsBasic Requirements:Must possess a minimum of a 2 year Packaging Machinery degree and have at least 2 years of work experience in the packaging industry including experience with at least one Bosch model Wrapper, Robot, or Carton erector/loader/closerPreferred Qualifications:Experience installing and troubleshooting PLC motion control software and hardware including experience in repair/maintenance of capital equipment or electronics such as servo drives, HMI’s and programmable controllers.• Strong Interpersonal, written and verbal communication skills• Customer service focus• Strong PC skills including Microsoft Office programs• Ability to work independentlyGerman Speaking Skills a plusAdditional InformationSyntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) InitiativesFIRST Robotics (For Inspiration and Recognition of Science and Technology)AWIM (A World In Motion) By choice, we are an Equal Opportunity Employer committed to a diverse workforce.All your information will be kept confidential according to EEO guidelines.NOTE: All official Syntegon job postings can be found at www.syntegon.com. Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:FIRST Robotics (For Inspiration and Recognition of Science and Technology)AWIM (A World In Motion)By choice, we are an Equal Opportunity Employer committed to a diverse workforce.We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.