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Job Summary
Partners with Bankers to proactively grow and maintain all aspects of the client relationship ensuring alignment with the Bank's deposit gathering strategy. Provides a concierge experience and develops strong relationships with day-to-day contacts. Collaborates with internal partners to bring value to the client relationship. Ensures accurate execution of processes and serves as the knowledge center and central point of contact for Know Your Customer (KYC) and other regulatory requirements. Drives data integrity of customer information source systems for accurate management and reporting of the overall client relationship. Manages deposit portfolio, provides account management and problem resolution to assigned high profile/high volume clients. Ensures client retention and proactive account management leading to customer satisfaction, retention and additional revenue. Identifies and cross-sells products and services appropriately aligned to clients long-term financial needs.
Job Duties and Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplaceMinimum Education:
Minimum Experience:
Required Knowledge, Skills, & Abilities:
Preferred Knowledge, Skills, & Abilities:
Full Time
$37k-47k (estimate)
04/29/2024
04/30/2024
synovustrust.com
Columbus, GA
25 - 50