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Synopsys
Mountain View, CA | Full Time
$149k-197k (estimate)
2 Months Ago
Customer Relationship Management, Principal
Synopsys Mountain View, CA
$149k-197k (estimate)
Full Time | Civic & Environmental Advocacy 2 Months Ago
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Synopsys is Hiring a Customer Relationship Management, Principal Near Mountain View, CA

Account Program Manager, Principal

49087BR

USA - California - Mountain View/Sunnyvale, USA - California - San Diego

Job Description and Requirements

At Synopsys, we're at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we're powering it all with the world's most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.Our Silicon Design and Verification business is all about building high-performance silicon chips-faster. We're the world's leading provider of solutions for designing and verifying advanced silicon chips. And we design the next-generation processes and models needed to manufacture those chips. We enable our customers to optimize chips for power, cost, and performance-eliminating months off their project schedules.We're looking for an Account Program Director
In this role, the Account Program Director acts as a Directly Responsible Individual representing Synopsys to our targeted customers and drives internal development teams to deliver on customer commitments, goals, and targets. The Account Program Director acts as the focal point of contact on several key engagements to manage external and internal communications between cross-functional teams spanning geographical and organizational boundaries. Proactively identifies and escalates issues; drives problems to resolution; identifies and manages risk, scopes deliverables for key programs and customers, and successfully ensures execution of these programs against established commitments.This customer-focused Account Program Director must have a background and proven track record in program/project management in an engineering setting. The candidate must be able to organize interdepartmental activities ensuring completion of the project/program on schedule and with high quality. The applicant must be able to manage multiple projects, recognize and mitigate risks, and work proactively on contingency plans. The candidate must be process-oriented with an emphasis on clear and concise communication. Will work cross-functionally with internal development teams (Sales, Marketing, Field Application Engineers, and R&D) having exposure and visibility on a global scale throughout the organization. Key Qualifications:

  • BS in CS/EE with 12 years of experience, or MS in CS/EE
  • Strong essential skills including:
    • Organize and prioritize open issues based on customer criticality
    • Articulate and present at the Executive level
    • Co-ordinate amongst multiple stakeholders with varying needs
    • Drive problem resolution through data-driven, conscious decision making
    • Help teams manage risk and scope-change from concept to delivery
    • Identify needed resources to achieve timely deliverables
    • Provide periodic account status reports to management
    • Identify and escalate critical issues to appropriate levels
    • Remain calm and composed under high-pressure situations
    • Promote, implement, and improve team, cross-functional, and cross-departmental business, and engineering processes and practices.
    • Act as liaison between the field and development teams
    • Ability to sort through large amounts of data to identify key trends
  • A quick learner with the ability to adapt to changing environments
  • Basic understanding of chip design and design verification methodologies
  • Strong verbal and written presentation/communication and organization skills
  • Able to travel on occasion for short periods of time, and occasionally work on-site at customer premises as required (as global situations permit).
  • Pleasant personality with good customer interface and communication skills
Preferred Experience:
  • Coordinator of departmental or cross-functional teams' delivery of a product/service
  • Experience scoping and developing project plans
  • Experience with successful customer communications including internal and external customers
  • Candidate having some technical design implementation experience highly desired
  • Ability to understand technical tradeoffs and provide guidance to teams and customers with minimal supervision
  • Previous experience in a customer-facing role (Field Application Engineer, Program Manager, etc.) is also highly desirable
Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.

Job Category

Sales

Country

United States

Job Subcategory

Customer Relationship Management

Hire Type

Employee

Base Salary Range

0

Synopsys maintains a workplace where all personnel, customers, and vendors are treated with dignity, fairness, and respect. We maintain worldwide policies in our Work Rules Policy, which is applicable to all employees in furtherance of these principles. We pride ourselves on providing a healthy and productive work environment that is free from discrimination and harassment based on race, color, religion, gender, gender identity, sexual orientation, marital status, veteran status, age, national origin, citizenship, ancestry, physical or mental disability, pregnancy, medical condition, and any other characteristic protected by law. For applicants and employees with disabilities, we also make reasonable accommodations consistent with applicable laws and regulations. We are each expected to do our part to create a healthy and productive work environment for everyone. This includes bringing issues to management’s attention when you believe certain conditions are distracting from a good work environment. Our Work Rules Policy also allows you to raise concerns with other Synopsys managers. If employees are still unable to resolve their concerns, their disputes may be resolved through our Internal Issue Resolution Process Policy. In addition, all managers and employees in positions of authority have a special obligation to maintain and support a healthy and productive work environment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$149k-197k (estimate)

POST DATE

03/14/2024

EXPIRATION DATE

06/11/2024

WEBSITE

synopsys.com

HEADQUARTERS

IRVINE, CA

SIZE

15,000 - 50,000

FOUNDED

1986

TYPE

Public

CEO

MAHA HAIDER

REVENUE

$3B - $5B

INDUSTRY

Civic & Environmental Advocacy

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About Synopsys

Synopsys helps technology companies develop electronic products and software by providing electronic design automation for design and verification of silicon chips, as well as providing tools for software quality and security testing.

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