SYNERGY HomeCare of the Mainline is hiring for a Full-Time Operations / Scheduling Supervisor at our Broomall Office Monday-Friday.

If you are looking for an opportunity to be in a leadership position and are excited to help other team members work through / coach them through any challenges, then this is the position for you!

Salary: 35,000-40,000 Extra On-Call Pay & Bonuses

Duties and Responsibilities:

• Schedule caregivers with clients and communicate to all parties
• Client and caregiver documentation in scheduling software
• Respond to questions regarding client and caregiver schedules
• Confirm and update caregiver availability, credentials, and care notes
• Applicant to Employee on-boarding process
• Full HR cycle duties (phone screening, interviewing, coordinating paperwork, etc.)
• Maintain calendars, schedule appointments, and coordinate office staff meetings.
• Support team by performing tasks related to organization.
• Complete backlogged projects
• Handling all inbound calls, greeting walk-ins, applicants, etc.
• Design and implement office policies by establishing standards, procedures, and making necessary adjustments.
• Keep management informed by reviewing and analyzing special reports, summarizing information and trends.
• Distributes payroll & coach employees through their challenges
• Documents employee changes in employee file and scheduling software database
• Supporting all office operations
• All duties having to do with the operations of the business
• Rotate On-Call – 2 nights per week, and 1-2 weekends per month. Extra compensation for on-call pay.

Qualifications:

• 1-2 years of staffing experience preferred but not required
• Administrative writing skills
• Microsoft office skills
• Professionalism
• Verbal communication
• Team orientated

Requirements:

• Computer and tech savvy
• The ability to multitask
• The ability to manage employee challenges and not getting flustered