Department: Contracting

Starting wage Range: $18.00 to 22.00 (overtime possible during peak season)

Reports to: Senior Project Manager

Join our dynamic team at Synergy, a premier IT Services provider, where innovation meets opportunity! We are seeking passionate individuals eager to dive into the dynamic world of technology contracting. As a valued member of our team, you'll collaborate closely with our esteemed Senior Project Manager, gaining hands-on experience in a variety of cutting-edge projects.

Your role will involve the installation of Low-Voltage wiring and exposure to an array of technological systems including Wi-Fi, TV, Voice, Security, and Access Control. No experience? No problem! This entry-level position welcomes candidates with a high school diploma/GED or higher, offering a gateway into a thriving industry. Many of our team members have started right where you are and climbed the ranks to become Foremen and Project Managers.

Embark on an adventure with extensive travel opportunities in a field that's constantly evolving. Rest assured, your career with us promises lifelong job security in a high-demand sector. At Synergy, we believe in fostering growth from the ground up. Whether you're a seasoned pro or a newcomer, we provide on-the-job training to sharpen your skills and expand your expertise.

But that is not all! We offer a comprehensive benefits package along with numerous educational and career development opportunities tailored to your aspirations. Do not just settle for a job – seize this exhilarating career opportunity with us at Synergy. Let us shape the future of technology together!

Field Technician Responsibilities (training provided):

• Install, troubleshoot, and maintain various structured cabling systems such as Internet, TV, Voice, access control and security systems
• Run low-voltage cabling in new construction sites, retrofit buildings
• Terminate cables and build out telecommunication closets at customer sites
• Install Aps and Network Equipment
• Fiber optic stripping, cleaving and splicing
• Promptly provide clear daily updates and communicate effectively with Project Managers, customers, technicians, and internal teams
• Conduct tests to ensure all newly installed cabling systems and devices are operational
• Follow Synergy Cabling standards, policies, and procedures
• Adhere to all safety requirements as set forth by Synergy, jobsites, and OSHA.
• Understand the complete scope of work and job cost documents.
• Manage the assigned crew to complete tasks on time.
• Coordinate with Project Managers and Contracting Managers to perform wiring projects.
• Ensure work orders or change orders are submitted on time and with accuracy.
• Work with Project Manager to complete all project closeout documents, including as builds, testing documents, and update any relevant support documentation in the customer folder.

In Office Responsibilities:

• Can type
• Knows or can learn Microsoft office 365 (Word/Excel)

• Serve as back up for IT Service Desk team
• Answer incoming client calls, exercise concierge level customer service while creating tickets in accordance with each client’s specific needs
• Support on-call over weekends and after-work hours on a rotation basis

Travel Requirement:

Required Skills/Abilities:

• Can conduct him/herself in a Professional manner and show respect for others in all business settings and on the job site.
• Has a great attitude, is humble enough to admit when you do not know something. Likes being part of a team.

• Professional verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to understand and apply information to contribute to the company’s strategic plan
• Ability to act with integrity, professionalism, and confidentiality.
• Self-motivated, proactive in identifying and resolving problems onsite
• High proficient with the use of smartphones, computers including office 365 and ability to learn internal systems
• Comfortable working unsupervised or along with a team of subcontractors

Qualifications:

• Wants to take pride in the work he or she does and pride in the company he/she works for.
• Loves working in a company with a diverse group of people from all over the country and world.
• The glass is ½ full and you want to find a solution when something goes wrong.
• Wants to be part of a Team of fun, motivated and interesting co-workers
• Wants to have more than a job and is interested in learning in the pursuit of building a long term career.
• Willingness to learn the Low-Voltage/Telecom field.
• Willingness to start from the bottom and work the way up.
• Willingness to travel
• Willingness to work extra hours, during weekends to meet project deadlines
• Know what it takes to get the job done and done right for the company and clients
• Ability to pass any state required licensing exams
• High School graduate are welcome to apply, Bachelor’s degree in Construction Management, Telecommunications, Network Engineering or other related disciplines a plus.
• Must be authorized to work in the United States, candidates with valid work visa or OPT welcome to apply.