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Description
The Ticket Coordinator works as part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met.
Responsibilities include:
Requirements
Clearance required: TS/SCI with poly
Benefits
About Us
Formed in July of 2007 and headquartered in Columbia, MD, our talented, dedicated staff provide a broad range of services in cybersecurity, software, data transport solutions, systems engineering, and IT services to the U.S. Intelligence and Defense Communities. We deliver critical and innovative capabilities to high-level decision makers that enhance our nation’s security.
In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by continually improving Performance (ECP). This is what sets us apart and enables us to be an autonomous yet agile business delivering huge results and meeting our customers’ evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.
Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.
If you are interested in learning more about Synergy and what opportunities may be available to you, let’s start a conversation together! Our team is happy to speak with you about your experience and goals so that they may work with you in finding the kinds of positions that you are most interested in. Feel free to drop off your resume with us via our website or send it along to staffing@synergyecp.com. Apply today and start your new career at Synergy!
Full Time
Business Services
$56k-73k (estimate)
02/10/2024
07/08/2024
synergyecp.com
COLUMBIA, MD
25 - 50
2007
BRUCE HOWARD
$5M - $10M
Business Services