Job Description:

Role Summary/Purpose:

The VP, Data Governance Program Manager will be responsible for supporting the execution of the Synchrony Financial data management strategy including the development and implementation of data management programs and projects in support of that strategy. The individual will collaborate with Business and IT Leaders, Data Management process owners, data architects, external suppliers and other stakeholders in the development and integration of data management programs, processes and standards across the organization.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Maintains the accuracy of data management policies, standards and procedures supporting the effective sharing, protection, and use of sensitive data

• Provides guidance and support to ensure that data management policies, standards and procedures are communicated and well understood

• Provides data governance platform support for Synchrony’s enterprise data catalog

• Oversees data stewardship onboarding, training and communications

• Organizes quarterly engagement sessions with data trustees and data stewards on best practices and effective use of data management tools

• Works in partnership with the Data Governance Leader to refine and evaluate the data stewardship plan each year; assessing gaps in stewardship practices and identifying opportunities for growth or realignment

• Ensures process rigor and adherence with the project management methodologies and the PMO processes and standards

• Ensures compliance with the data management methodologies and the Data Office processes and standards

• Assists data management process owners and the Chief Data Officer in the operational execution of on-going program logistics including the development of presentation materials

• Facilitates and documents data management governance meetings and processes

• Creates, communicates, and closely manages project plans, risks and issues, and other required project documentation and provides updates/project status as required

• Ensures successful adoption of data management capabilities and controls (on time, on budget, and ensuring quality)

• Maintains project documentation, including project charter, requirements, conceptual design, test plans, schedules, and presentations

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree and a minimum of 5 years of project/program management or in lieu of a Degree, High School Diploma/GED and a minimum of 9 years of project/program management experience

• Minimum 5 years of project and/or program management experience to include working on gathering business need requirements, planning and defining business solutions, and working with the application and infrastructure teams to manage the project through the Software Development Life Cycle (SDLC)

• Minimum 5 years of experience in using data management platforms

• Minimum 3 years of experience working on data-related projects involving various business functions

Desired Characteristics:

• Superior verbal and written communication skills, including the ability to communicate progress and manage expectations of the business, clients, team members, management and external groups through presentations, dashboards, and other direct interactions

• Technical writing background / technical training experience would be helpful

• Financial services industry background

• Working knowledge of data management concepts, processes, and current technologies

• Knowledge of data management and project management and financial tools such as Collibra, Ab Initio, Jira and/or Jira Align

• Awareness of Compliance and Regulatory requirements for data

• Ability to convey complex data policies, standards and procedures into language that resonates with the business and administer through training and facilitation of working groups

• Strong analytical and technical mindset skillset used to drive data requirements, testing and production validation

• Demonstrated competency with linking business strategy with IT technology initiatives

• Experience with Agile software development methodology

• Demonstrated ability to exercise independent judgment in managing multiple and sometimes competing projects while adhering to our PMO standards

• Ability to remain calm under pressure and maintain a high degree of diplomacy and professionalism

• Self-motivated, proactive, flexible, and dependable

• Strong business acumen

• Demonstrated ability to drive change and work effectively across business boundaries

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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