Job Summary

The purpose of the Vice President (VP) of Mass Markets role is to lead the Mass Markets division of Symmetry to achieve excellence in customer service, strategic growth objectives, and efficient business processes. The VP is responsible for the Mass Markets P&L, Sales, Operations, Products, Risk and Supply coordination for all areas served by the Mass Markets business.

Essential Duties/Responsibilities

• Develop and execute a 5-year strategic plan for the Mass Markets business.
• Determine targets and objectives for key strategic KPIs, which achieve overall growth and contribution to Symmetry’s bottom line.
• Lead efforts to build and design efficient business processes to support the business strategy.
• Plan for both continuous and step improvements for processes and personnel.
• Initiate and lead cross-functional meetings to review opportunities/issues and implement improvements.
• Maintain both program and regulatory compliance with utilities and regulatory bodies.
• Model and uphold the company’s vision and core values both internally and externally.
• Lead efforts to build and execute sales campaigns and initiatives to drive revenue growth.
• Effectively manage products and cost of supply to achieve optimal profitability of the portfolio.
• Work closely with finance team to report and present financial performance.
• Regularly present and communicate to Senior Leadership on performance, strategic planning, and business objectives.
• Lead a diverse team of contributing managers to achieve business objectives and processes.
• Manage employee performance by establishing goals and development plans, evaluating, and documenting performance, making compensation recommendations and selection decisions, and providing coaching, counseling, and discipline.
• Represent the organization, department, or company on internal teams and/or to external entities.
• Support or lead cross functional projects that support company objectives, as directed by Senior Leadership.
• Other duties as assigned by the hiring manager.

Behavioral Dimensions/Characteristics

• Demonstrated ability to apply comprehensive industry knowledge and skills, including process automation, regulatory support, supply coordination, financial modeling, and marketing. Exposure to best practice contracting and marketing procedures.

• Communicates clearly, effectively, timely, and persuasively.
• Exercises discretion, tact, and good judgment in dealing with co-workers, customers, vendors, and the public.
• Cultivates relationships, collaborates across boundaries, and shares information proactively to achieve goals while being fair to others.
• Works well with a variety of personality types.
• Fosters and participates successfully in a team-based environment to accomplish assignments and produce results through others while maintaining a high level of morale.
• Conducts effective meetings, including setting an effective agenda, facilitating discussion, developing consensus, and securing agreement.
• Applies basic project management skills to manage multiple projects, priorities, and deadlines.
• Adheres to company values, makes informed decisions, follows procedures, and complies with company policies.
• High level of aptitude in the use of computer software, including the Internet, spreadsheets, word processing, email, and presentation software.
• Demonstrated working knowledge of business information systems and databases.
• Makes sound decisions and solves problems with logical solutions by applying knowledge, skills, and experience.
• Works with confidential information, materials, and files in an appropriate, professional, and discrete manner.
• Able to function innovatively, including being receptive to new ideas, approaches, and processes.
• Able to ensure everything possible is done to provide customer satisfaction and meet business standards.
• Able to make decisions in a timely and effective manner.
• Able to work with close attention to detail, in a highly accurate manner, to produce complete and timely work.
• Able to adapt quickly to changing demands and to demonstrate flexibility in the face of change or uncertainty.
• Able to motivate self to accomplish projects and achieve goals with minimal supervision, including self-directed learning.
• Must be able to engage multiple stakeholders, including the senior leadership, supply, scheduling, sales teams, legal, and finance/risk teams – gaining support for efficient processes and teamwork.
• Must be able to achieve P&L results while maintaining corporate governance integrity.

Education/Certification/Experience

• Requires a bachelor’s degree in accounting, economics, finance, or business from an accredited college or university OR a combination of education and experience providing equivalent or related knowledge. (Experience in lieu of education is in addition to the Experience requirement.)
• Minimum of 10 years of natural gas industry experience or other business-related disciplines.
• Minimum of 5 years of experience in a leadership capacity

Physical Requirements / Working Conditions:

• Able to reach, grasp and move items.
• Able to sit, stand or walk for extended periods.
• Able to speak, read and understand the English language.
• Ability to work in a fast-paced office environment with deadlines that may require more than a 40-hours as required.
• Able to work indoors, in an office environment, regardless of whether open office, cubicle, or private office.
• Able to travel regularly, possibly overnight, to attend meetings and/or conferences.

Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, disability, or veteran status.