6 Dispatcher Jobs in Woodridge, IL
Symbria is Hiring a Dispatcher Near Woodridge, IL
Responsibilities
- Coordinate the dispatching of pharmacy delivery drivers, ensuring timely and accurate delivery of medications to customers and healthcare facilities.
- Manage emergency medication orders and urgent deliveries, prioritizing critical requests and communicating with pharmacies, drivers, and customers to ensure prompt resolution.
- Maintain and optimize delivery schedules to meet customer demand while maximizing efficiency and minimizing delivery times.
- Serve as the primary point of contact for pharmacy staff, delivery drivers, client communities, and external stakeholders, handling inquiries, resolving issues, and providing updates on delivery status.
- Maintain accurate records of delivery activities, including order details, delivery times, customer feedback, and incident reports.
Track and prepare reporting on quality metrics.
- Ensure the accuracy and completeness of medication deliveries, address any discrepancies or concerns, and follow up with pharmacies and customers to confirm delivery satisfaction.
- Adhere to pharmacy regulations, safety protocols, and HIPAA guidelines in handling medication orders, delivery information, and customer data.
- Collaborate with pharmacy staff, dispatch team members, delivery drivers, and other departments to optimize workflow, resolve operational challenges, and improve overall service quality.
- Provide training and support to new dispatchers and delivery drivers, ensuring they understand protocols, procedures, and customer service expectations.
- Identify opportunities for process improvement, implement best practices, and contribute to the development of strategies to enhance dispatch operations and customer satisfaction.
- Any and all duties as assigned.
Working Hours : 3 days on / 3days off
- Sunday, Monday, Tuesday - with alternating Wednesday 12pm-10pm
- Thursday, Friday, Saturday - with alternating Wednesday 12pm-10pm
- Sunday, Monday, Tuesday - with alternating Wednesday 10pm-8am - (overnight shift)
- Thursday, Friday, Saturday - with alternating Wednesday 10pm-8am - (overnight shift)
Qualifications
To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and / or ability required :
- High school diploma or general education degree (GED).
- Experience in dispatching, logistics, transportation, or a similar field; minimum one year experience. This could include roles such as dispatcher assistant, logistics coordinator, or related positions.
- Strong verbal and written communication skills needed to effectively communicate with drivers, clients, and other stakeholders.
- Excellent organizational skills and attention to detail to manage delivery schedules, track orders, and ensure accuracy in medication handling.
- Ability to adapt in a dynamic work environment, make independent decisions, maintain organization, prioritize, and multi-task.
- Proficiency in using dispatching software, Microsoft knowledge, GPS systems, and other computer programs strongly recommended.
- Strong communication skills, both verbal and written, with the ability to communicate effectively with pharmacy staff, customers, and delivery personnel.
- Teamwork and collaboration skills to work effectively with diverse teams and contribute to a positive work environment.
- Ability to work a flexible schedule as operational needs dictate, including nights, weekends, and holidays to support a 24-hour pharmacy operation.
QUALIFICATIONS PREFERRED
- Prior experience in pharmacy operations, dispatching, logistics, or a related field is preferred, especially in a 24-hour environment.
- Knowledge of pharmacy regulations, medication safety practices, and HIPAA compliance requirements.
Why work for us?
We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company ! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
- Medical, Dental, and Vision Insurance
- Short / long Term Disability Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Programs
- Paid Time Off (PTO) and Tuition / CEU Reimbursement
Last updated : 2024-06-14
Job Summary
Full Time
Pharmaceutical
$90k-107k (estimate)
05/26/2024
08/24/2024
symbria.com
WOODRIDGE, IL
200 - 500
1909
Private
JILL KRUEGER
$10M - $50M
Pharmaceutical
Related Companies
About Symbria
Symbria is a healthcare center that provides nursing, assisted living, outpatient and home health care programs.
The job skills required for Dispatcher include Customer Service, Logistics, Written Communication, Communication Skills, Communicates Effectively, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
Similar Jobs
Popular Articles
