Description
About Swords to Plowshares
Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at www.swords-to-plowshares.org.
Job Title: Weekend Overnight Program Monitor - Veterans Commons - Overnight
Location: Veterans Commons, 150 Otis St, San Francisco, CA 94103
Employment Type: Part-Time, Non-Exempt
Schedule: Saturday & Sunday; 10:00 PM to 6:00 AM
Summary
Swords to Plowshares seeks Program Monitors to provide services to disabled veteran residents at our Veterans Commons residence. The Program Monitor supports the achievement of veteran resident goals, case management, and veteran advocacy with the goal of keeping the community safe. The responsibilities of this role include monitoring the activities or residents, responding to emergencies, and completing appropriate documentation, including incident reports and logbook entries, also monitoring meals, and supporting clinical staff.
Veterans Commons is a permanent supportive housing residence for 75 chronically homeless and disabled veterans. Swords to Plowshares developed the Veterans Commons at a surplus city property with the help of many community partners and agencies. This is a city and VA funded project and will be staffed 24/7 by clinical and program team employees. Program Monitors will report to both the Property Manager and Program Manager. The Program Monitor is a non-exempt position.
Roles and Responsibilities

• Maintain good attendance record, including timely notification if unable to work shift
• Monitor activities of residents to insure resident and facility safety
• Document incidents
• Follow appropriate response procedures
• Provide services within a Harm Reduction framework
• Communicate effectively with treatment and property management staff to ensure the well-being of veteran residents
• Coordinate with clinical staff to stabilize veteran residents and to maximize their potential for success
• Respond to emergencies including incident reports, electronic progress notes, logbook entries, and the notification of supervisory staff
• Ability to drive clients to appointments as needed, and/or provide pick up delivery service as needed
• Monitor activities of residents after business hours
• Perform other required duties per supervisory staff

Requirements
Experience

• Minimum of three (3) years' experience working with "hard to serve", substance abuse and mental health clients, with at least one (1) year in a human service agency

• Translatable military experience and skills may be alternatively substituted

Qualifications

• Applicants with de-escalation and conflict resolution training recognized
• An understanding of and experience working with issues of homelessness and recovery issues
• Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
• Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency's Diversity, Equity, and Inclusion initiative

Skills

• Present a relaxed, courteous, and professional communication style, even under pressure
• Organized, with attention to detail
• Ability to remain calm and responsible during emergencies
• An understanding of and ability to communicate with diverse types of people
• Ability to both work independently and be a part of a team
• Commitment to helping formerly homeless people to regain and maintain their independence
• Ability to follow complex oral and written instructions
• Applicants are required to learn basic computer word processing and databases, etc.
• Ability to appropriately respond to and defuse tension

Diversity, Equity, and Inclusion Statement of Intent:
Swords to Plowshares is fully committed to the ongoing work of creating a more diverse, equitable, and inclusive organization. For us, this is a process and not a destination. We embrace the principles of cultural humility to create spaces where all people feel welcome, heard, and valued.
We stand against injustice and discrimination of all kinds. This includes mistreatment based on race, age, color, veteran/military status, language, ethnic background, national origin, ancestry, ability, religion, sexual orientation, gender identity, or gender expression, other status protected by law, and the other qualities/traits that make you unique. We encourage applications from all qualified individuals.
How to Apply
(No calls please)
Please apply by using the following link to send us your resume and a cover letter: Apply For This Job
Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff. Please join us!