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Salary: $80,000-$130,000
Implementation Engineer
Role Overview
Our client is a leading software product company that is looking for a motivated Implementation Engineer to onboard customers into our Managed Services platform. This individual needs to be detail oriented and possess exceptional organizational skills. Additionally, this candidate should have the ability to manage a dynamic case load, including the ability to effectively work on multiple projects simultaneously. This is an opportunity to join a dynamic team of experienced professionals who are developing disruptive data sharing and API products in the open Financial Data space – we are connecting financial institutions to business support tools, as well as personal finance applications and data aggregators.
Responsibilities
Operate in an innovative startup environment as a key part of a highly skilled and experienced product engineering team
Work closely Product Management and leadership
Engage in all aspects of the engineering of the product, e.g., monitoring, security, performance etc.
Interface with our Sales and Customer Success organizations to plan and implement a company installation according to the sales contract and Solution Design documents
Gather information from customer environments on server and network infrastructure and applications
Work with a customer's data engineering team to create data ingestion pipelines into our Platform
Install agents on servers for our monitoring system
Document customer environments and import into our systems
Take a proactive approach in improving turn-ups, documentation and methodologies via automation and scripting
Analyze and troubleshoot problems with customer data or clusters, in conjunction with Support
Interact with customers during turn-up process as needed
Advocate customer needs and feedback internally to inform product vision and roadmap.
Required Qualifications
Bachelor’s Degree in Computer Science or Engineering (or equivalent work experience)
Experience with AWS, Azure, or GCP
Proficiency in Core Java programming language
Proficiency building RESTful interfaces using Java (REST/JSON)
5 years as a Solution Engineer (preferred), Implementation Consultant, or Support Engineer or Software Developer with experience leading projects and/or working with customer
Passion for working with customers and delivering solutions
Excellent communication skills, written and presentation
Ability to prioritize and problem-solve in a fast-paced environment and collaborate cross-functionally to deliver the maximum value to customers
Excellent time management and organizational skills
Availability to travel up to 25% within the US
Preferred Qualifications
Basic SQL experience
Experience with Reactive, Docker, Kubernetes and/or Vert.x
Financial product development experience is preferred
Experience with data analytics to provide business insights
Experience collaborating with project managers internally and externally
Knowledge of cloud architecture and deployments
Consulting experience in the software industry
Experience with Project Management and planning
Security framework knowledge e.g., OAuth 2.0
Financial services messaging standards (e.g., OFX, FDX, PSD2)
Company Overview
We deliver secure data connectivity to financial institutions through a single point of direct integration to a universal suite of open finance APIs. With configurable controls, visibility, and insights into all data sharing and acquisition connections between aggregators, third-party apps, and internal applications. Our company empowers financial institutions and their customers with access and oversight to their connected apps, enabling secure data exchange in a holistic and scalable open finance ecosystem. Offering solutions for retail and commercial banks, wealth managers, credit card issuers, tax providers, and more. We provide unparalleled connectivity and universal compatibility to complex information systems.
Our technology has been deployed for over a decade at the world’s leading financial institutions:
Supports 7 of the top 10 US Banks and hundreds of Financial Institutions in total.
Provides data connectivity for 8 of the top 10 Wealth Managers.
Powers connectivity for major bank and brokerage firms, retirement service providers, credit card providers, tax service firms, online banking, payroll providers, and bill pay enablers.
Full Time
$71k-93k (estimate)
03/09/2024
05/08/2024
The job skills required for Implementation Engineer include Project Management, Consulting, SQL, Customer Success, Time Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Implementation Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Implementation Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Implementation Engineer positions, which can be used as a reference in future career path planning. As an Implementation Engineer, it can be promoted into senior positions as an Implementation Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Implementation Engineer. You can explore the career advancement for an Implementation Engineer below and select your interested title to get hiring information.