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Description
Job Title : Client Services Associate
Reports To : The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Overview :
The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas : processing of inbound / outbound mail, distributing / delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing / organizing / ordering office supplies (pens, paper, toner), insuring copy / print machines are functional and stocked, serving as a backup to the front of office (reception / concierge), and providing light maintenance / cleaning.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
Duties and Responsibilities :
Competencies :
Qualifications and Education Requirements :
Physical Demands :
Approximately 50% of the time this position requires the below physical demands. Fine and / or gross motor skills, including the ability to grasp, lift and / or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
Ability to walk, bend, kneel, stand, and / or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.
Ability to lift or move 40 lbs. or greater frequently.
Travel : None or Negligible
Other Duties :
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
About SPS
SPS is an award-winning employer of choice offering innovative Enterprise Workplace Solutions and Technology Business Solutions to our clients throughout North America including many Fortune 500 companies.
A career with SPS includes a robust onboarding and training program to help you unlock your career path possibilities.
In North America, our services include office services such as reception / lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies.
Our clients today are companies in sectors such as banking, legal, insurance, technology, higher education, advertising, and other professional services, including many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and / or any other status protected by law.
We encourage candidates to review all our job listings and learn more about SPS at our company website .
SPS. The Power of Possibility.
Last updated : 2024-04-28
Full Time
Durable Manufacturing
$45k-57k (estimate)
04/29/2024
05/09/2024
swisspostsolutions.com
PRIEN AM CHIEMSEE, BAYERN
1,000 - 3,000
2007
MICHAEL AUERBACH
$10M - $50M
Durable Manufacturing
The job skills required for Client service associate include Client Service, Customer Service, Written Communication, Time Management, Verbal Communication, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/13/2022: Albany, GA
Provided daily financial transaction services for clients while delivering excellent customer care.
03/06/2022: San Bernardino, CA
Understand Clients' business to predict their needs and provide appropriate solutions.
03/05/2022: Oakland, CA
Processes and follows up on client documentation for proper maintenance of accounts.
01/23/2022: Temple, TX
Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.
12/25/2021: Modesto, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
Client Service Associates may also handle client complaints and provide resolutions.
02/27/2022: Providence, RI
Develop an ability to communicate effectively with clients, managers and other associates.
02/06/2022: Peoria, IL
May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
01/31/2022: Oakland, CA
Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.
03/05/2022: Detroit, MI
Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.
12/27/2021: Pierre, SD
Step 3: View the best colleges and universities for Client Service Associate.