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Customer Service / Client Account Specialist
Signarama Beach, FL
$37k-46k (estimate)
Full Time 2 Weeks Ago
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Signarama is Hiring a Customer Service / Client Account Specialist Near Beach, FL

  • Monday - Friday
  • Fun work environment

Position Summary:

Provides excellent customer service and accurately assesses all customer signage needs. Experience a plus but not a necessity!

About the role

Responsibilities

  • Respond efficiently to all walk-in customers and telephone inquiries to determine sign needs, provide recommendations and estimates, and assist with the order process.
  • Assure customer satisfaction.
  • Process all work orders accurately and obtain customer approval.
  • Obtain at least 60% down payment and payment in full upon completion with every order not on account.
  • Work closely with Production to answer any questions they may have concerning current work orders.
  • Maintain a good working relationship with vendors to obtain quotes and follow up on orders in process.
  • Support franchisee and sales force as needed with reports, invoices, and paperwork.
  • Maintain an organized, clean, and professional store appearance at all times.

Benefits and perks

  • 401(k) matching
  • Paid time off
  • Monday to Friday
  • 9:00am - 5:30pm

Skills & experience required

Qualifications

  • Must be computer knowledgeable and have experience with basic programs including Outlook.
  • Must be proficient in English including spelling, grammar, punctuation, and proofreading.
  • Have excellent communication and customer service skills.
  • Physical Demand: Must have the ability to operate a computer and monitor for long periods.

West Palm Beach, FL
2353 N Military Trl
Suite C
West Palm Beach, Florida 33409

Legal Note:
Notwithstanding any advice, guidance, standards and specifications provided by Signarama to the Franchisee’s Business, Signarama is not an employer, co-employer or joint employer with the Franchisee of the Franchisee’s employees. The Franchisee shall be solely responsible for all employment matters, decisions and relationships.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

sr-signs.com

HEADQUARTERS

SANTA ROSA, CA

SIZE

25 - 50

FOUNDED

1994

TYPE

Private

CEO

JOAN GERMESHAUSEN

REVENUE

$5M - $10M

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