Do you have a friendly demeanor and a positive attitude?

Are you a Self-Starter that takes extreme pride in your work?

Are you passionate about serving patients in a way that guarantees their needs are met and they will not only return, but will refer your business?

SWFL Dental is looking to expand their administrative team and add an Experienced Dental Receptionist. If you would like to join a reputable company who takes pride in their clients and staff, we want to consider you!

The ideal candidate will:

• Be detail oriented
• Have a positive attitude
• Multi-task on a daily basis
• Help to calm any and all frustrated customers
• Handle a multi-line phone system while supporting other tasks
• Be extremely dedicated to customer service and support

The person I really want to meet will:

• Be adaptable in situations when different tactics are needed for optimum results
• Have basic math skill and exposure to 10 key calculator skills
• Truly embrace the needs of a team environment for optimum company success
• Have extensive office and scheduling experience
• Have experience in SoftDent, Dexis, and other related dental programs

Essential Capabilities:

• Answer the multi-line phone and greet customers arriving to the organization in person professionally and courteously, ensuring all customers are redirected or supported according to their individual needs.
• Contact and schedule customers to schedule routine maintenance visits.
• Perform a variety of clerical duties as needed to support the operations of the organization.
• Cross train in each role within the office to support all needs of the company.
• Accurately input all necessary items into the system to include payments and expenditures.
• Work directly with customers in a courteous and professional way with regard to all items needed within the office and those departments supported by the team as well as stepping in when customer contact is needed to support optimum customer care.
• Work independently toward accomplishment of all assigned business tasks.
• Complete support functions in relation to outside sales force, service team, and leadership.
• Maintain a positive and customer-focused relationship with members of all departments within the organization.

The client is an EOE and offers an extensive benefit package.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• What about this opportunity is most appealing to you and why do you believe you're the perfect fit to join our team?

Education:

• High school or equivalent (Required)

Experience:

• Dental Office: 2 years (Required)
• scheduling: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Fort Myers, FL 33908: Relocate before starting work (Required)

Work Location: In person