JOB TITLE: System AdministratorInformation TechnologyReports to: Manager, Infrastructure and Technology JOB SUMMARY: Under the direction of the Manager, Infrastructure and Technology the System Administrator will provide support, installation and organize the organizations computer systems within the Department of Information Technology. The successful candidate will be an excellent communicator, have demonstrable expertise as a System Administrator, experience working with third parties (Managed Services) for IT Service Delivery and Security, familiar with Microsoft Office 365, remote site deployment and above all be customer and team focused. Work closely with stakeholders from across SCA to define and implement technology enhancements and solutions. JOB LOCATION: 4141 Rockside Rd, Seven Hills, OH - FSO Monday – Friday 8 am – 5 pm WHO IS SCA? Sweeping Corporation of America (SCA) is the largest, self-performing power sweeping and jet-vac services company in the United States. SCA keeps streets, highways, construction sites, parking lots and industrial/manufacturing complexes clean, free of debris and compliant with EPA regulations. Our proven programs for maintenance, safety and compliance ensure an unmatched reliability and quality component in our power sweeping services. Our over 2000 safety-focused team members currently serve 13,000 commercial and over 600 municipal customers from 70 service locations in 21 states utilizing a fleet of over 1,700 vehicles. In November of 2020, SCA was acquired by Warburg Pincus, a leading global private equity firm. The firm has over 55 years of experience in growth investing and building world-class businesses around the globe. Warburg Pincus applies a thesis-driven approach to investing across a variety of sectors and geographies. To learn more about SCA, please visit our website at www.sweepingcorp.com. WHAT WE DO? Our power sweeping solutions include sweeping parking lots, streets, and highways as well as construction, industrial, and special event sites. Our fleet uses the latest mechanical broom sweepers and regenerative air vacuum trucks. In addition to being the leader in professional power sweeping, SCA also provides state-of-the-art jet-vac services where we can perform collection, system preventive maintenance cleaning, and identify infrastructure issues before they occur. WHY SCA? At SCA, we do the right thing, at the right time, for the right reason, all the time. This is an essential part of our core values that guide us in being the leader in power sweeping services across the nation. Extensive Safety Program: Our extensive safety program includes a full-time EHS team of professionals with advanced safety credentials and degrees. We have established safety policies and standard operation procedures as well as extensive driver and onboard training programs. The safety of our employees is of critical importance to us. Excellent Benefits, Including: Competitive wages 401K plan Health, dental, vision, and life insurance Paid time off (vacation, holidays, sick time) The knowledge that you are working for the industry leader A great place to grow your career: training, promotion and career paths and advancement JOB DUTIES AND RESPONSIBLITIES Install and configure software and hardwareManage, troubleshoot and proactively update hardware and software assets to prevent downtime and cyber-attacks from occurringSet up user accounts and workstationsMonitor performance and maintain systems according to requirementsTroubleshoot issue and outagesEnsure security through access controls, backups and firewallsUpgrade systems with new releases and modelsDevelop expertise to train staff on new technologiesPartner with third-party support desk for issue identification, analysis, and resolutionBuild internal knowledge base with technical documentation, manuals, and IT policiesResponsible for all IT Procurement related to Infrastructure and SecurityJOB REQUIREMENTS Proven experiences as a System Administrator or similar roleBSc/Ba in Information Technology, Computer Science, or a related disciplineExperience with various operating systems and platformsResourceful and problem-solving aptitudeExcellent communication skillsMaintains highly effective and productive working relationships with end users, vendors, and executives.Experience working within an ITIL environmentExperience with Service Now is a plusMicrosoft Certified Systems Administrator is a plusPHYSICAL AND MENTAL REQUIRMENTS NECESSARY TO DO THIS JOB The ability to work at a computer screen up to 8 hoursThis job requires sitting up to 50% of the time and is primarily done in an office environmentThis job requires carrying and lifting equipment weighing up to 30 pounds across the office for various needsThis job requires the ability to install and uninstall equipmentAbility to work as an integral part of a teamAbility to work and sustain attention to tasks with distractions and/or interruption throughout the dayAbility to interact appropriate with a variety of individuals including end users and third-party vendorsAbility to deal with people under adverse circumstances