Description

The Quality Program Manager provides clinical safety and compliance oversight for ExpressCare clinics in AK/WA/OR/MT/CA. This position designs training, protocols, and survey cadences to ensure compliance in various areas, including but not limited to Lab, Pharmacy, Environment of Care, Infection Prevention. The Quality Program Manager leverages Sr. MAs within each operating area to conduct day to day site audits and MA training to ensure competencies and compliance are maintained.

This position is responsible for analyzing and preparing operational data into a useful format so business owners can easily interpret the results to determine what/if action is required to meet current or strategic business needs.

Success in this position will be measured by high performance on external compliance audits, maintenance of MA clinical competencies, and resolution of unusual occurrence events with sustainable process improvements.

Providence caregivers are not simply valued – they’re invaluable. Join our team atExpress Care LLC and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Healthcare Administration, Public Health, Nursing, Business, or related subject
• 3 years experience in healthcare
• Equivalent experience which includes management experience
• Experience interpreting regulatory standards, clinical guidelines, national quality metrics, patient safety and systems thinking, change management and health services research
• 3 years: If Bachelor's degree in an unrelated field, an additional 3 years of industry experience is required

Preferred Qualifications:

• Master's Degree in Healthcare Administration, Public Health, Nursing, Business, or related subject
• Six Sigma and/or Lean process improvement experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

The Providence Ambulatory Care Network (ACN) is a service line within Providence enhancing the future of convenient care by providing optimized ambulatory services with a consumer-centric, connected focus. Across our seven state footprint, the ACN Urgent Care clinics, surgical services and imaging are reducing barriers and creating a network of same-day care options that are easily accessible, transparent and affordable.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 230494

Company: Swedish Jobs

Job Category: Clinical Administration

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Clinical Professional

Department: 9000 EXPRESS CARE WA EC CENTRAL ADMIN

Address: WA Seattle 800 Fifth Ave

Work Location: Swedish Bank Of America Bldg-Seattle

Pay Range: $46.41 - $76.20

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.