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Suveto
Keller, TX | Full Time
$44k-58k (estimate)
8 Months Ago
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Client Services Representative
Suveto Keller, TX
$44k-58k (estimate)
Full Time 8 Months Ago
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Suveto is Hiring a Client Services Representative Near Keller, TX

Creekside Pet Care Center is a full-service 24/7 veterinary hospital with onsite grooming, daycare and boarding services. We are located in the Keller/Southlake area of the Dallas – Fort Worth Metroplex and have been a local go-to veterinary clinic for 20 years. Our veterinary services are available 24 hours a day, seven days a week, with a state-of-the-art emergency care facility. Our professional and courteous health care team aspires to excellence in medical treatment, quality and client service. We utilize cutting-edge knowledge, equipment and techniques to care for your pets and exceed your expectations. Further, we recognize the bond between people and pets and treat them as part of the family. We love pets!

This is a great job to get your foot in the door of the veterinary field!

GENERAL PURPOSE:

Provide high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.

ESSENTIAL JOB FUNCTIONS:

  • Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
  • Oversee the clinic flow.
  • Manage and assist client in the euthanasia paperwork process.
  • Discuss payment choices with clients.
  • Process Daily Estimate Report (Out Window CSR).
  • Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
  • Maintain knowledge of extension numbers to reach employees throughout the network.
  • Assist in emergency situations by expediting calls to triage staff members.
  • May require mentoring or overseeing students from various educational programs.
  • Perform other job duties as assigned.

Qualifications:

. Excellent teamwork and communication skills.

. Seamless phone etiquette.

. Ability to maintain a positive attitude and stay calm under pressure.

. Compassionate, dependable and detail-oriented.

. Honest, energetic, and accountable.

. Desire to improve professionally and personally.

. 1 year of previous front office and/or customer service experience required.

. AVImark Veterinary Software knowledge is a plus

Compensation: N/A

Job Summary

JOB TYPE

Full Time

SALARY

$44k-58k (estimate)

POST DATE

09/22/2023

EXPIRATION DATE

05/14/2024

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The job skills required for Client Services Representative include Customer Service, Scheduling, Teamwork, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Representative job description and responsibilities

Providing the clients with product and service knowledge.

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The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.

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The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio

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Planning and making a schedule for the monthly meetings with the clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

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Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

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Review the job description for a Client Services Representative.

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The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

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The representative may be seated at a desk or workstation, or they may be on the phone with clients.

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Step 3: View the best colleges and universities for Client Services Representative.

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