Job Summary:
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. The ideal candidate will have experience as a Medical Receptionist or Dental Receptionist and be familiar with Dentrix, eClinicalWorks, and other front desk systems.

Duties:
- Greet patients and visitors with a friendly and welcoming demeanor
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records and ensure accuracy of medical or dental charts
- Coordinate with medical staff to ensure efficient patient flow
- Follow HIPAA guidelines to protect patient privacy and confidentiality
- Assist with medical scheduling, including coordinating appointments and managing cancellations or rescheduling
- Manage incoming and outgoing correspondence, including mail, faxes, and emails
- Perform general administrative tasks such as filing, data entry, and organizing documents

- Dental insurance verification and breakdowns.

-Filing insurance claims and AR follow up.

Requirements:
- Proven experience as a Dental Receptionist, or in a similar role
- Familiarity with Dentrix, eClinicalWorks, or other front desk systems is highly preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficient in using computer software programs such as Microsoft Office Suite

We offer competitive pay based on experience.

Please note that all positions at our company are paid positions. Internship positions are also compensated accordingly.

If you meet the above requirements and are interested in joining our team as a Front Desk Receptionist, please submit your resume for consideration. We look forward to reviewing your application.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Dental terminology: 2 years (Required)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Fort Myers, FL 33912 (Required)

Ability to Relocate:

• Fort Myers, FL 33912: Relocate before starting work (Required)

Work Location: In person