Company Overview:

At Surety Bond Professionals, Inc, we specialize in providing bonding solutions tailored to the unique needs of our clients in the construction and contracting industries. As a boutique bonding agency, we pride ourselves on our commitment to personalized service and our ability to offer tailored bonding solutions that help our clients win projects.

We have a heavy focus on a company culture that is both team oriented and service oriented for clients. The CEO, has a sincere focus in creating a best place to work for everyone on the team with market leading benefits and work environment.

Job Description:

We are seeking a consistent and detail-oriented Bond Processing Service Specialist to join our operations team. This role is pivotal in acting as the liaison between contractor clients and surety companies, ensuring the timely, smooth processing and management of bonds, and supporting our sales representatives with accurate and timely service.

Responsibilities:

- Process, issue, and manage bond documents with a high level of accuracy and efficiency.

- Serve as the primary point of contact for contractor clients, providing prompt and accurate information on bonds and procedures.

- Support sales representatives by ensuring they have all necessary documentation and information to effectively serve our clients.

- Maintain accurate records in the company database and prepare regular reports on bond processing activities.

- Communicate effectively with internal and external stakeholders, including underwriters and surety companies, to facilitate operations.

- Continuously identify opportunities for process improvement to enhance client satisfaction and operational efficiency.

_ Qualifications:_

- High school diploma required; Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, or related field preferred.

-3 years of experience in bonding, insurance processing ideal. Though mortgage closers & loan processing experience will be adequate also.

- Proficiency in Microsoft Office and experience with database management systems. Experience with Bond Pro is a plus.

- Strong organizational skills and the ability to handle multiple tasks simultaneously.

- Excellent communication skills, both verbal and written.

- Detail-oriented with a focus on quality and accuracy.

_ Benefits:_

- Competitive salary and performance bonuses

- 100% Employer Paid- Health, dental, and vision insurance

- 100% Employer Paid- Long Term Disability

- Retirement plan with company match

- Generous paid time off and holiday schedule

- Opportunities for advancement and professional growth

Job Type: Full-time

Pay: $65,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• AD&D insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday
• Weekdays

Supplemental pay types:

• Bonus opportunities
• Quarterly bonus

Application Question(s):

• Do you have experience with Bond Pro?

Experience:

• bond/insurance, mortgage closing, or loan processing: 3 years (Required)

Ability to Commute:

• Natick, MA 01760 (Required)

Ability to Relocate:

• Natick, MA 01760: Relocate before starting work (Required)

Work Location: In person