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Support Services Group is seeking a Regional End-User Computing Manager to join our team. The primary function of the End-User Computing Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. This Manager must maintain a strong understanding of the user environment and experience to ensure the End-User support provides exceptional customer service and incident response. Responsible for managing the daily operations of the support desk and escalations teams by organizing resources, scheduling staff, prioritizing ticket and project demands, counseling and training staff and optimizing processes and procedures to deliver first class service to the business.
Help Desk Oversight
Project and Task Management
Team Leadership, Development and Administration
General and Administrative
Requirements:
Full Time
Civic & Environmental Advocacy
$94k-119k (estimate)
05/16/2024
07/14/2024
OLATHE, KS
100 - 200
2015
CHARLES NEECE
$50M - $200M
Civic & Environmental Advocacy