SUPPORT SERVICES GROUP. is a multinational CX Services company that provides Consulting, BPO, and Contact Center services, with a presence in more than 10 countries around the world. We are looking for a. Payroll Manager. to manage all payroll activities and ensure the timely and accurate payment of employee wages across our LATAM footprint. The payroll manager will manage end to end payroll processes, as well as identify and correct bottlenecks ...
We are seeking an experienced and detail-oriented Workforce Management (WFM) Manager with a strong background in forecasting, WFM system experience (preferably Teliopti), and proficiency in managing multi-skill environments (Inbound, Chat, Email). The ideal candidate will play a crucial role in optimizing workforce efficiency, managing schedules, and implementing strategies to meet service level goals. Key Responsibilities. 1. Workforce Managemen...
BetterWithSSG. WHAT YOU WANT MATTERS TO US. Think about making a checklist with everything that would make you feel good at work. Does your checklist have meeting new people on it. How about being recognized and rewarded for doing great things. Maybe you pictured a place where you could have all these things while making a positive difference in people's day. If so, Support Services Group is a great place for you. Every day we spread positivity t...
