The Business Applications Specialist will assist the Business Applications Senior Specialist with his responsibility for all end-to-end business solutions. He will assist the Senior Specialist in design, implementation, administration, and support of both the hardware and software needed for end-to-end delivery. 

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure all customer-facing solutions (test and production) are available, reliable and functioning to exceed end-user specifications.

• Engage in and improve the entire solutions delivery lifecycle for all technology services – input and design, development, deployment, operations, and support.
• Maintain services once they are in production by measuring and monitoring availability, reliability, performance, and overall solution stability.
• Support services before they go live through activities such as system design consulting, developing software tools, capacity planning and readiness reviews.
• Scale systems sustainably through services like automation and evolve systems by designing and implementing for changes that improve reliability.
• Participate in incident/problem management reviews and work to constantly increase the number of issues resolved and reduce the mean time to repair. 
• Maintains reliable and secure user access to company all data.

Experience:

• Minimum 1 years’ experience on a large-scale Windows environment supporting both local and remote end-users.
• Knowledge of applications and problem resolution; excellent troubleshooting skills
• Willing to learn databases (Oracle, SQL)
• Minimum 1 years’ experience working in large-scale production operations environments providing mission critical services to end-users.
• Motivated to work quickly and accurately under pressure in time-critical situations.

Education:

• High school diploma or equivalent required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

About supplyFORCE:

supplyFORCE delivers multi-category MRO (maintenance, repair, and operating) supply chain solutions to Fortune 1000 companies. Our member network of 200 distributors with more than 2500 branch locations, support each customer plant location with local inventory and best-in-class services at the lowest total cost.

supplyFORCE offers a competitive salary and benefits package that includes:

• Medical, dental, vision, and prescription
• Annual bonus
• Flexible Spending Account or Health Savings Account
• 401(k) contributions and fully vested company match
• Company paid STD, LTD and Life insurance.
• Voluntary life and AD&D coverage available
• Voluntary ancillary coverages for hospital, accident, and critical care
• EAP - Employee Assistance Plan
• Tuition reimbursement
• Referral Bonus
• Generous Paid time off (PTO) and holiday schedule