Program Manager DPM (US-O)

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

• Global Performance Management is a strategic focus topic addressing a key enabler of Strategy 2020 and will be critical to achieve our financial aspirations. Initiated by the Global Supply Chain Board, it will for the first time bring cross-functional data into a standardized framework enabling stream-lined but targeted Performance Dialogs from operations- to global-level across all regions, and ultimately be a key steps towards becoming more data-driven as a Division.

• Roll-out and further development of Divisional Performance Mgmt. (DPM) - support in establishing a standardized, state-of-the-art, digitalized approach to performance management for all Supply Chain P&L owners (~10-15k users) and set foundation for shift from reporting to value-creating activities and future divisional capability enhancements to leverage digitalization (data analytics/ predictions incl. commercial potential)

The role requires good foundation in the area of project/ program management, communication and mediation skills as well as a key capability in regard of conceptual and analytical work.

Responsibilities

Roll-out Divisional Performance Mgmt. Suite (DPM Suite)

• Support in establishing a globally consistent performance management approach along the P&L hierarchy of Supply Chain globally, from Global CEO to Operations managers across all different functions (Finance, Ops, BD, IT, HR, etc.)

• Contribute to successful roll-out to respective P&L owners and delegates (~15,000 users globally)

• Mediate across functions to support DPM's success and mitigate any dependency risks

Establish Divisional Performance Mgmt. (DPM) as the foundation of SC's Mgmt. Review Process (MRP)

• Support global communication efforts related to regional and country roll-outs

• Provide regions/countries with up-to-date and meaningful change management material/ tools

• Support in monitoring post-deployment activities to ensure sustainable change

• Act as point of contact for various feedback-channels as basis for future improvements

• Support with establishing knowledge-transfer and best-practice platform to utilize gained transparency through DPM and encourage exchange amongst target audience

Further develop Divisional Performance Mgmt. Suite (DPM Suite)

• Support with expansion of scope and benefits of Divisional Performance Mgmt. to Funtional dashboards (e.g. FPM, OPM, BDPM, HRPM, DPM Weekly)

• Coordinate implementation of additional KPIs/ data sources into DPM Suite and collaborate with functional owners to prepare respective KPI alignment, automatic data provision and global roll-out

• Support in exploring the option of use of predictive analytics to turn DPM more forward-looking

Required Education and Experience

• Bachelors Degree or equivalent, required
• Masters Degree, preferred
• 5 years experience in business or supply chain

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.