About Us: Superior Water and Air is a leading provider of HVAC, Water Purification, and Plumbing services, committed to delivering world class customer experiences and top-quality solutions. We are a customer-centric company that values teamwork, professionalism, and continuous improvement. Join our team and become part of a company that cares about its employees and fosters a supportive work environment.

Job Description: We are seeking a motivated and customer-oriented Appointment Setter to join our team. In this role, you will be responsible for connecting with potential customers, promoting our HVAC, Water Purification, and plumbing services, and scheduling appointments for our skilled technicians and sales professionals. You will play a vital role in driving business growth and delivering exceptional customer experiences. The ideal candidate is outgoing, persuasive, and passionate about providing top-notch service, but most of all loves making new friends!

This is a great role for students and retiree's looking to earn extra income!

What we need done:

• Engage with potential customers in a retail setting, educating them about our HVAC, water purification, and plumbing services.
• Use persuasive techniques to generate interest and schedule appointments with qualified leads.
• Effectively communicate the value of our services, addressing customer questions and concerns.
• Maintain a professional and courteous demeanor while interacting with customers.
• Utilize our CRM system to schedule appointments, update customer information, and track progress.
• Collaborate with the sales and marketing team to optimize lead generation efforts.
• Provide exceptional customer service, addressing customer inquiries and resolving any issues.
• Meet or exceed assigned targets for appointment setting and conversion rates.
• Stay updated on industry trends, product knowledge, and company offerings.
• Maintain a positive and team-oriented attitude, contributing to a collaborative work environment.

Who we are looking for:

• High school diploma or equivalent.
• High energy, people-person who loves making new friends.
• Proven experience in a customer service, marketing, or sales role, preferably in a retail setting.
• Weekend and evening availability preferred.
• Competitive individual contributor who loves to win as a team.
• Exceptional communication skills, both verbal and written.
• Engaging personality that blends well in a fast-paced, results-oriented environment.
• Strong problem-solving abilities and attention to detail.
• Proficient in computer systems, including MS Office and customer relationship management (CRM) software.
• Ability to multitask, prioritize, and manage time effectively.
• Positive attitude, customer-oriented mindset, and a willingness to go above and beyond to meet customer needs.

Why you should work with us:

• Hourly Commission based pay.
• Flexible scheduling.
• Ongoing career development and growth opportunities.
• Supportive work environment that fosters teamwork and collaboration.
• Opportunity to work with an industry leader that values customer experience and employee well-being.

Additional Information: If you are passionate about delivering world class customer service and are looking for an opportunity to grow in the Home Services Industry, we want to talk to you!

At Superior, we believe that our team members are the key to our success. Join us and become part of a team that values professionalism, growth, and customer experience.

Superior Water and Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What makes you interested in this position?

Ability to Relocate:

• Park City, UT: Relocate before starting work (Required)

Work Location: In person