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Superior Truck and Trailer Repair
3816 Bishop Ln. Bldg. 1
Louisville, KY 40218
502-963-5710
NOW HIRING TECHNICIANS
We are looking for an experienced heavy duty Shop Service Writer/Manger to help us Build our Brand through honesty, integrity and outstanding customer service!
-Oversee the day-to-day workflow of a busy heavy-duty truck and trailer shop. Includes road calls and in-shop service.
-Develop relationships with co-workers, technicians and especially our customers.
- Interact with customers to determine all of their service needs
- Schedule service appointments and manage work orders
- Provide estimates for automotive repairs and services
- Communicate effectively with technicians to ensure timely completion of work
- Handle cash transactions and process payments
- Assist customers with inquiries and provide exceptional customer service
- Maintain accurate records of services performed
-Handle customer’s issues with the help of management and ownership.
-Good organizational, telephone etiquette, customer service, listening and communication skills are a must.
-Previous Service Writing Experience IS A MUST and a strong knowledge of Heavy-Duty Trucks and Trailers is a plus
WE OFFER
-Competitive Wages based on your experience
-Health Insurance
-PTO (vacation)
-Other optional low-cost insurances include cancer, disability, dental, vison, etc.
-Employee Discount
Job Type: Full-time
Pay: $41,600.00 - $57,200.00 per year
Benefits:
Day range:
Shift:
People with a criminal record are encouraged to apply
Experience:
License/Certification:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$43k-64k (estimate)
05/12/2024
05/14/2024
The following is the career advancement route for Service Writer/Manager positions, which can be used as a reference in future career path planning. As a Service Writer/Manager, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer/Manager. You can explore the career advancement for a Service Writer/Manager below and select your interested title to get hiring information.