Job Title: Vice President of Operations

Job Type: Full Time

Life as a Senior Vice President of Operations:

As the Senior Vice President of Operations for Superhost Hospitality, you will play a pivotal role in shaping and executing operational strategies across our diverse portfolio of properties. Your responsibilities will encompass:

• Strategic Leadership: Providing visionary leadership and direction to our operations teams, driving excellence in service delivery and guest satisfaction.
• Operational Excellence: Overseeing the implementation of best practices in hotel operations, ensuring efficiency, profitability, and adherence to brand standards.
• Performance Management: Analyzing key performance metrics, identifying areas for improvement, and developing action plans to optimize operational performance and financial results.
• Talent Development: Nurturing a culture of excellence and continuous improvement, fostering talent development initiatives, and cultivating a high-performing team.
• Brand Compliance: Ensuring alignment with brand standards, quality assurance, and regulatory compliance across all properties.
• Innovation and Growth: Spearheading initiatives to drive innovation, enhance guest experiences, and capitalize on emerging trends in the hospitality industry.
• Stakeholder Engagement: Building and maintaining strong relationships with property owners, franchise partners, and other stakeholders to drive mutual success and sustainable growth.

What We're Looking For:

We are seeking an accomplished leader with the following qualifications and attributes:

• Proven Leadership: Extensive experience in senior leadership roles within the hospitality industry, with a track record of driving operational excellence and achieving business objectives.
• Strategic Vision: Demonstrated ability to develop and execute strategic plans, drive innovation, and adapt to evolving market dynamics.
• Financial Acumen: Strong financial management skills, including budgeting, forecasting, and profit optimization.
• Relationship Building: Excellent interpersonal skills, with the ability to build and nurture relationships with internal and external stakeholders.
• Industry Knowledge: In-depth understanding of hotel operations, industry trends, and best practices.
• Results Orientation: Results-driven mindset, with a focus on delivering measurable outcomes and driving continuous improvement.
• Communication Skills: Exceptional communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.

Additional Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or related field (Master's degree preferred).
• Minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a senior leadership role.
• Demonstrated success in managing multi-unit operations and leading diverse teams.
• Willingness to travel as needed.

What to Expect:

In this dynamic role, you will have the opportunity to make a significant impact on our organization's success and shape the future of our operations. You will work closely with a talented team of professionals and have access to resources and support to drive innovation and excellence.

The Perks of Working for Us:

• Comprehensive benefits package, including health, dental, vision, 401(k), pet insurance, and additional supplemental benefits.
• Paid time off available for full-time associates.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Become a part of our Superhost Hospitality team dedicated to creating exceptional guest experiences. Submit your application online.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. With a portfolio of dynamic assets affiliated with industry-leading brands, we prioritize unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.

Job Type: Full-time

Pay: Up to $175,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• On call
• Weekends as needed

Experience:

• Hospitality Leadership: 7 years (Required)
• VP of Operations: 1 year (Preferred)

Ability to Relocate:

• Naperville, IL 60563: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Naperville, IL 60563