***The position is required to work the front desk from 3pm to 11pm or 11pm to 7am if needed, part-time.***

Thank you for your interest in working with Ramada .

What we are looking for in our new team member:

• To serve as our guests’ first point of contact and manage all aspects of their accommodation.
• Able to work in high stress situations and organized
• Friendly and welcoming to all guests
• Customer Service Attitude
• Able to retain training and information
• Office and computer skills
• Previous experience in hospitality a plus

DAILY RESPONSIBILITIES

• Inform guests about payment methods and verify their credit card data
• Answer phones in a pleasant voice and answer any questions.
• Check-In/Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to guests' complaints in a timely and professional manner
• ·Maintain updated records of bookings and payments
• Light housekeeping

HIRING PROCEDURE:

1. Resume Review

2. Phone Screening

3. Interview

4. Training (1 - 2 weeks)

5. Probationary period applies for 4 weeks (work skipped during this period may result in termination of hiring process)

Schedule: (Required)

• 8 hour shift
• Night Shift occasionally
• Holidays
• Weekend

Job Type: Full-time

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person