29 Technical Support Specialist Jobs in Irvine, CA
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suntek systems inc is Hiring a Technical Support Specialist Near Irvine, CA
About us
suntek systems is a logistics software company based in Irvine, CA. We specialize in providing logistics management software solutions to logistics solution providers such as freight forwarders, NVOCCs, and customs house brokers. We improve customers and impact on their business with the most innovative and optimized software. Our mission is to deliver maximum value to our customers by providing productive, informative, and manageable supply chain solutions in the fast-changing logistics industry.
Role Description
This is a full-time on-site role for a Technical Support Specialist at Suntek Systems Inc. As a Technical Support Specialist , you will be responsible for providing technical assistance and support to our customers. This includes diagnosing and troubleshooting software issues, training users on how to effectively use our logistics management software, conducting research to stay updated on industry trends and new technologies, and handling electronics related to the software.
Qualifications
- Technical Support skills
- Strong analytical and problem-solving skills
- Experience in providing training and support to users
- Knowledge and experience in Windows, MS Office Products, TCP/IP network (email, Fax , Web, FTP, and Socket Communication)
- Basic knowledge and experience in MS SQL Server Setup, Configuration, Backup and Restore, Database Replication
- Windows Server Administration, IIS Administration, Virtual Machine Setup
- Experience in configuring of Cisco Router and Juniper Firewall
- Excellent written and verbal communication skills
- Experience in the logistics industry is a plus
- Bachelor's degree in a related field or equivalent experience
Job Types: Full-time, Part-time
Pay: $25.22 - $26.62 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
- Hourly pay
Experience level:
- 10 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Schedule:
- Monday to Friday
Ability to Relocate:
- Irvine, CA 92618: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$98k-123k (estimate)
04/24/2024
04/25/2024
The job skills required for Technical Support Specialist include Technical Support, Problem Solving, Verbal Communication, Windows Servers, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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