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Who we are:
At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along with unwavering partner support ensures we provide top-notch quality, dependability, and stability for both our direct customers and our network of resellers.
What you will be doing:
The Technical Support Manager will lead our customer support team in delivering exceptional customer service. The successful candidate will be responsible for overseeing the day-to-day operations of the support center, managing a team of support agents, and ensuring the timely resolution of customer issues. Candidates will be highly experienced in providing excellent customer service and problem escalation/resolution.
What your primary responsibilities will be:
What you will need:
Physical Demands:
Why do you want to work for us?
We are proud of what we do and who we are. At Luminys, you will be surrounded by a team that is dedicated, bright, and enthusiastic about both technology and security solutions. We are always trying to find new ways to improve our methodology, our operations, and raising the bar in our industry. We are a culture built on taking care of each other, our customers, and above all else – offering a solution that works for all.
In addition, we offer the below benefits:
Full Time
$126k-160k (estimate)
04/14/2024
06/12/2024
The job skills required for Technical Support Manager include Problem Solving, Leadership, Technical Support, Futures, Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Manager. Select any job title you are interested in and start to search job requirements.