Full Time | Specialty Trade in Construction3 Months Ago
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Sunergy is Hiring a Solar Installer / inspections Near Pompano Beach, FL
Manage and schedule multiple customer accounts through the inspection process working with internal business partners and keeping the customer informed throughout the process. Track process changes for several solar offices across the nation. Complete ownership of the inspection process despite other parties having control over certain steps. Engage with remote-based employees (inspection technicians, office assistants, operations managers) to successfully schedule, execute and document all field work in outlined scope. Maximize schedule efficiencies and resource allocation via enhanced workforce planning tools and techniques. Participate on a team and build your knowledge for key projects and software implementations
Qualifications
A strong candidate is detail-oriented with great customer service skills, good instincts, great problem-solving, and sound judgment for balancing quality, productivity, and team morale
This person will need to be adaptable to the fast-paced, ever-changing nature of solar
Inspection Scheduling Specialists should have the following skills, education, and experience:
Attention to detail is paramount
Strategic decision making
Problem-solving skills
Have a sense of urgency and thrive in a fast-paced environment
Effectively prioritize and manage time well
Flexibility to adapt to an ever-changing environment
Analytical skills
Exceptional customer service, active listening, verbal and written communication skills
Proficiency with computers, especially with CRM software, and strong
Responsibilities
This position actively manages the inspection calendar in their assigned market
This includes coordinating appointments with homeowners, city building departments internal operations
Inspection Scheduling Specialist has the following responsibilities and duties:
Oversee all projects in their assigned area are progressing quickly through the inspection process
Perform project audits to ensure a project is ready for inspection
Schedule inspections with homeowners while coordinating with city officials and Field Technicians
Follow up within 1 business day on completed inspections and explain results to homeowners
Effectively communicate to homeowners any needed fixes and generate service tickets for needed changes
Complete all necessary tasks to move projects along to the Utility and PTO teams