Description

ESSENTIAL FUNCTIONS:

• Coordinator will travel to outlying sites for training and troubleshooting workflow issues.
• Trainer will travel to outlying sites for training and troubleshooting workflow issues.
• Serve as trainer to new hires, providing in-depth training for all new medical assistants in group setting or one-on-one.
• Conduct refreshers monthly or as needed.
• Collaborate with Practice Managers and Assistant Practice Managers.
• Monitor training personnel records regarding competency checklist to ensure that new hire has met all training requirements.
• Collaborates with Quality Management to ensure training is current with changes in regulatory standards.
• Maintain Weekly Training Schedule. Will coordinate with Human Resources, Clinic Managers, IT, and Director of Education.
• Responsible for sending out training material such as competency checklist information to participants.
• Responsible for monthly MA In-services; planning, organizing and distribution.
• Ensures that training material is updated with current and changing SLH policy. SOP’s and standards of care.
• Assists in creating training support materials, media, and validation tools.
• Hands on and/or virtual training with employee for designated time
• Discuss and demonstrate location and utilization of Procedure Manuals and Logs
• Discuss, demonstrate, and observe medication administration, oxygen set-up, Hoyer lift use, autoclave when appropriate, and waived laboratory testing.
• Discuss, demonstrate, and observe workplace safety, personal/patient safety, and infection control.
• Communicates effectively and efficiently with employee, providers, and staff.
• Collaborate with management to identify and troubleshoot workflow issues as needed.
• Trainer will attend meetings, provide feedback, and make necessary adjustments to training.
• Trainer will participate in continuing education to stay up to date on best practices.
• The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
• Adhere to expectations of required/mandatory in-services and certifications

Qualifications

EDUCATION AND EXPERIENCE:

• Must have active certification CMA (AAMA), CCMA (NHA), or RMA
• Have at least 3 years experience practicing as a clinical medical assistant
• Previous teaching experience preferred
• Experience in Learning Development and use of training tools
• Experience in Family Practice and OB/GYN. Additional experience in Pediatrics preferred
• Certified in Phlebotomy preferred
• Team Lead experience preferred