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TITLE: Collections Representative
LOCATION: Houston, TX
POSITION REPORTS TO: Collections and Order Entry Manager
SCHEDULE: Monday through Friday. 8:30 AM to 5:30 PM with 9/80 option of 7:30am to 5:30pm. Some overtime and weekends may be required.
WAGES: Hourly. Commensurate with experience
RESPONSIBILITIES
·Under general supervision, perform the investigation, analysis, and follow-up for the collection of overdue accounts
·Handle heavy volume of phone calls and email correspondence with customers and company employees
·Organize, plan, and prioritize responsibilities maximizing accurately and efficiency
·Maintain current information in customer files documenting correspondence and process
·Correspond with customers and answer questions regarding their accounts, determine reasons for non-payment, and review credit terms
·Review daily orders to be held or released based on credit status
·Negotiate payment of past due invoices or payment schedules based on customers’ financial situation
·Coordinate customer credit changes with the credit department
·Document customer financial status for further credit analysis
·Establish and maintain good working relationships with customers and other SCR, LLC departments
·Other as assigned by manager
BASIC REQUIREMENTS
·Must be local (live within 60 miles)
·Administrative experience
·Exhibit a stable past employment history
·Strong work ethic and professional demeanor
·Experience using Microsoft Outlook and Excel
·Excellent written and verbal communication skills
·Fast and accurate typing skills
·Excellent organizational skills and keen attention to detail
·Strong interpersonal skills with the ability to work well in a team environment
·Ability to multi-task and prioritize multiple deadlines
·Strong, positive, can-do attitude
·Able to work in a fast-paced environment with shifting priorities
PREFERRED
·SAP experience
·Prior customer service experience
·1-3 years business to business commercial collections experience
Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.
Full Time
$51k-66k (estimate)
05/22/2023
06/10/2024
The job skills required for Collections Representative include Customer Service, Verbal Communication, Attention to Detail, Work Ethic, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Representative positions, which can be used as a reference in future career path planning. As a Collections Representative, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Representative. You can explore the career advancement for a Collections Representative below and select your interested title to get hiring information.
If you are interested in becoming a Collections Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
01/30/2022: Toledo, OH
Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.