The RV Delivery Specialist is responsible for guiding people through the operation of their newly acquired RV. This includes a detailed chassis and interior operations presentation and customer preparation so they can confidently use their RV. The specialist also ensures that Transwest clients receive a premium customer experience upon receipt of their RV. This person will also act as a liaison between departments to ensure customer satisfaction and communication. The RV Delivery Specialist will also assist in organizing all pre-delivery activities, including ensuring all service and detailing is complete.
We offer a full benefits package for eligible employees including:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution
• HSA match up to $800 per year
• FSA
• Paid Time Off, Sick Time, and Company Paid Holidays
• And an Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Stay current with all factory training, including walk-through standards and expectations.
• Provide detailed instructions on the systems and procedures to new RV owners.
• Coordinate with sales, finance, and service to ensure units are ready for delivery.
• Detail and communicate to appropriate departments what is needed to ensure the unit will be ready for pick-up/delivery.
• Ensure units are fueled, detailed, and ready from the RV or chassis shop.
• Listening to client concerns and determining their needs.
• Regular review of warranties and service policies.
• Coordinate service or repairs needed following the walk-through.
• Other duties as assigned by the manager.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Requires frequent sitting, standing, balancing, bending, or stooping for prolonged periods of time.
• Required to perform work inside and outside, in all-weather situations, at the shop division location.
• Manual dexterity, fine manipulation, and the ability to reach with hands and arms and lift up to 100 lbs.
• Must be able to operate simple to complex and heavy-duty machinery.
• Normal range of hearing and vision

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• High school diploma or equivalent.
• Valid driver's license and MVR are in good standing.
• Knowledge of how a service shop operates or service background is preferred.
• Strong customer service skills, organizational skills, and leadership abilities.
• The candidate must be a motivated individual who can work independently.
• Detail oriented.
• Ability to successfully complete a General Abilities Assessment and pass post-offer background check physical and drug screening.

JOB DETAILS:

• Type: Hourly
• Compensation Range: $24.00 - $30.00/hr Incentives
• Bonus Eligibility: No
• Reports To: Sales Manager
• Shift: 7:30 am to 4:30pm
• Closing Date: Open until filled.

$24 - $30 an hour
Date Posted: 05-10-2024