Job Overview: Our busy orthodontic practice is seeking a highly organized and detail-oriented individual to join our team as an Orthodontic Dental Receptionist. The successful candidate will be responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to patients, and supporting the overall success of the practice.

Responsibilities:

Patient Reception and Scheduling:Greet patients with a warm and professional demeanor.
Schedule appointments and coordinate with patients to ensure timely attendance.
Manage phone calls and inquiries with courtesy and efficiency.

Administrative Support:Maintain accurate patient records and ensure confidentiality.
Assist with the completion of necessary paperwork and forms.
Handle financial transactions.

Office Coordination:Collaborate with the orthodontic team to optimize the patient experience.
Maintain a clean and organized reception area.

Communication and Customer Service:Communicate treatment plans and financial information clearly to patients.
Address patient concerns or inquiries promptly and professionally.
Foster a positive and welcoming environment for both patients and staff.

Technology Proficiency:Utilize dental software for appointment scheduling and record-keeping.
Demonstrate proficiency in basic office software and equipment.

Qualifications:

• Previous experience in a dental or orthodontic setting.
• Exceptional organizational skills and attention to detail.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Orthotrac software and basic office applications is a plus.
• Understanding of dental terminology and procedures is an asset.

Education:

• High school diploma or equivalent.
• Additional training or certification in dental office administration.

Benefits:

• Competitive salary based on experience.
• Health insurance options.
• Professional development opportunities.
• Positive and collaborative work environment.

If you are a motivated and personable individual with a passion for delivering excellent patient care, we invite you to apply for the Orthodontic Dental Receptionist position at our esteemed practice. Join us in making a difference in the lives of our patients by providing exceptional orthodontic care and support.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Dental office: 1 year (Required)
• Dentrix or Orthotrac: 1 year (Required)

Work Location: In person