853 Concord Pkwy S, Concord, NC 28027

AUTOMOTIVE SERVICE ADVISORS

Generous Pay Plan!

Subaru Concord serves the Concord and Charlotte, NC region. We’ve been nationally recognized for our dedication to our customers, our community, and were honored to receive the 2018, 2019, 2020, 2021 and 2022 Subaru Love Promise Customer and Community Commitment Award!
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We need to hire Service Advisors / Service Writers now for our busy Service Department. We treat each service customer's needs with concern and have a loyal customer base. Our ideal candidate will have a great Sales History and Customer Service. Don’t let this opportunity pass you by, Apply Today!

We offer:

• Generous pay plan!
• Comprehensive Medical/Dental program
• 401(k) retirement plan
• Paid Time Off
• A fun fast-paced environment!

Responsibilities - Service Advisor:

• Greet customers and assist them with any inquiries.
• Consult with customer on applicable service specials
• Document services declined and ask for follow-up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes
• Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers

Qualifications/Requirements - Service Advisor:

• Sales and Customer Service Experience Required!
• Dealership experience is a PLUS!
• Able to work efficiently and multi-task in a fast-paced environment
• Strong written and oral communication skills
• Valid in-state driver's license
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.