Purpose: Student server/prep for kosher

• To act as an extension of management, to ensure quality service and standards to guests.
• To act as a liaison between managers, associates, and student associates. 
• To become informed and familiar with all duties and responsibilities of their dining unit.
• To supervise associates during work shifts and ensure that guidelines and policies are being adhered to.

General Duties and Responsibilities:

• Report on time for all scheduled shifts in proper uniform.
• Demonstrate knowledge of and complete all timecard procedures.
• Comprehend and enact all standard operational procedures.
• Project a positive and professional attitude toward motivation, morale, communication, and guest service.
• Work mandatory events according to academic schedule (i.e., return to campus early for opening for the fall and spring semesters, Finals Week, Senior Week, etc.)
• Perform opening and opening walk-through duties.
• Inspect student workers’ uniforms, check them in at each shift, and delegate responsibility.
• Conduct pre-service meetings with on-duty supervisors or managers.
• Divide shift responsibilities among student staff.
• Follow cash accountability procedures.
• Work alongside staff members to model safe and efficient operations and performance expectations.
• Motivate, encourage, and support staff performance through regular hands-on coaching. 
• Other duties as assigned.

Preferred Qualifications and Requirements:

• Familiarity with pre-service checklists for front-of-house operations.
• Experience with the oversight of basic cleanliness, sanitation, food quality, appearance, and friendly service.
• Comprehension of guests’ needs, concerns, and questions and the proper channels of communication to address and rectify issues.
• Hands-on supervisory experience.
• Talent for creating an atmosphere of cooperation and teamwork.
• Willingness to work in various capacities, as assigned by management.
• As academic schedule permits, ability to open and close the unit. This is not limited to various shifts including late nights and weekends.
• A flexible schedule with the ability to work opening and closing, high-volume shifts.
• Must be available to work at least 15 hours a week
• Must work at least 2 closing/dinner shifts

Application Instructions 

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter. Questions about online application should be directed to the Office of Human Resources at humanresources@ithaca.edu. Screening of applications will begin immediately.

Preference will be given to students with Federal Work Study (FWS) eligibility. For questions, please contact Student Employment at StudentEmployment@ithaca.edu. 

About Student Employment @ IC
Ithaca College strives to offer experiential learning opportunities through its student employment programming, designing all student positions around a range of transferable skills desired by recruiters across a range of industries. As a student employee at Ithaca College, you will have the opportunity to utilize skills developed within the classroom and to put them into practice in a professional setting.
Preference for student employment positions is granted to students with Federal Work Study (FWS) eligibility.
To learn more about IC Student Employment, please visit our website. For questions about this job, please contact the Hiring Manager listed on this posting or StudentEmployment@Ithaca.edu.

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