About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Position: Senior Business Operations Analyst-IT
Location: Remote within United States
Zscaler is looking for an IT Business Operations Analyst to join our Information Technology Strategy & Planning team. The ideal candidate will have strong analytical skills and attention to detail with expertise in reporting. The candidate will be working within the Business Operations team to support operational planning, reporting, project metrics as well as IT budgets. The IT Business Operations Analyst will assist with new and existing vendor management, licensing costs and agreements as well as assist with special projects. The IT Business Operations Analyst will support Tableau reports by analyzing data to pull key insights on the operational health of our organization and help build a data-driven understanding of our business.
Responsibilities/What You'll Do:

• To be successful in this role you will have strong analytical skills with the ability to analyze and present technical and operational data including capacity planning and budgeting
• Data-driven and detail-oriented with expert proficiency in Gsuite, Asana and Tableau
• Work closely with the team to help define, track and present key performance metrics to measure and monitor performance and forecasting on a regular cadence
• Develop professional executive-level presentations, reports and dashboards for leadership
• Support the management and reporting of vendor management, purchasing and licensing
• Help drive additional Strategy & Planning projects

Qualifications/Your Background:

• 5 years experience in business operations, finance and analytics
• BA/BS technical/business degree or related field or equivalent experience
• Excellent communication skills, innovative and collaborative Strong presentation and analytical skills with expert level proficiency with GSuite tools
• Detail oriented with focus on quality and accuracy
• Proficiency with business productivity tools including Asana, Jira, Confluence, ServiceNow, Salesforce

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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) benefits.
Base Pay Range
$145,000-$155,000 USD
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.