Job Summary: 

The Operations Coordinator serves as a key facilitator in ensuring efficient execution of daily operations within the organization. This position involves coordinating various operational tasks, supporting departmental initiatives, and facilitating collaboration and communication across teams to optimize productivity and achieve organizational goals and objectives. The Operations Coordinator contributes to the overall success and sustainability of the organization’s operations. 

Supervisory Responsibilities: N/A

Essential Duties / Responsibilities:

1. Coordination of Operations
   • Serve as the primary point of contact for coordinating operational activities across departments to ensure seamless execution of tasks in alignment with organizational objectives.
2. Coordination of Administrative Tasks
   • Provide support for scheduling meetings, preparing agendas, and maintaining documentation related to operational processes. 
3. Coordination of Projects
   • Support project management initiatives by assisting with planning, resource allocation, tracking milestones, and monitoring project progress.
4. Athena Support 
   • Provide Athena Zendesk ticket support, including adding referring providers, new users, new depts, merging charts, and additional support as required. 
5. Inventory Management
   • Monitor inventory (Support Center, Storage Units, Clinic locations), maintain accurate records of items, and coordinate replenishment activities to ensure adequate stock levels while minimizing excess inventory.

1. Vendor Management
   • Coordinate with external vendors and service providers, including setting up new services, meeting contractors, obtaining city permits, signage installation, coordinating fire inspections, coordinating maintenance requests, coordinating furniture and equipment delivery and relocation, monitoring vendor performance, resolving issues as required, and ensuring timely delivery of goods and services.
2. Support Process Improvement Efforts
   • Assist in identifying opportunities for operational improvements, streamlining workflows, and implementing best practices to enhance efficiency and effectiveness.
3. Cross-Functional Collaboration and Communication

• Collaborate and communicate with various departments to ensure seamless coordination of operational activities and ensure alignment of goals, priorities, and expectations.

1. Compliance and Quality Assurance 
   • Ensure compliance with relevant regulations and standards, as well as internal policies and procedures. Support implementation of quality assurance measures to maintain high standards of operational excellence.

Required Skills / Abilities: 

• Unwavering commitment to StrideCare’s mission, vision and core values.
• Actively promote a culture of positivity, resilience, and optimism through words, actions and behaviors. 
• Communication skills, including effective communication with patients, families, and other members of the healthcare team.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects effectively. 
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments. 
• Knowledge of relevant regulations and compliance requirements. 
• Ability to adapt to changing priorities and thrive in fast-paced environment. 
• Proficiency in Microsoft Office Suite and other relevant software applications.

Education and Experience: 

• High School Diploma.
• Proven experience in operations coordination, administrative support, or a similar role.

Physical Requirements:

• Involves standing and walking during various tasks.
• Requires full range of body motion, including handling and lifting patients.
• Demands manual and finger dexterity along with eye-hand coordination.
• Occasionally entails lifting and carrying items weighing up to 100 pounds.

*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

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