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Guest Services Representative
StretchLab Naples, FL
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$56k-75k (estimate)
Full Time 4 Days Ago
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StretchLab is Hiring a Guest Services Representative Near Naples, FL

Job Description

Job Description

StretchLab Naples is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and building relationships with our members - for this part time guest services sales position ! 

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.

POSITION:

The purpose of the Front Desk Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro sessions. The Sales Associate also assists with retaining current members . Fitness knowledge or background is preferred but not required.

REQUIREMENTS:

  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
  • Ability to learn and use the Club Ready software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Must be have excellent communication skills in person, via phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills 

IDEAL CANDIDATE:

  • Is outgoing!
  • Loves fitness/wellness
  • Is detail oriented
  • Knows the community/area
  • Want to be the face of the company
  • Has worked for commission before

RESPONSIBILITIES:

  • Assist the General Manager with the sales process of lead generation, follow up, and close
  • Book and confirm intro stretches
  • Manage the front desk to greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club
  • Ensure studio is clean and tidy
  • Other duties as assigned

COMPENSATION & PERKS:

  • Competitive compensation
  • Free Stretches
  • Commission paid on sales
  • Opportunity for growth

Job Summary

JOB TYPE

Full Time

SALARY

$56k-75k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/11/2024

WEBSITE

stretchlab.com

HEADQUARTERS

IRVINE, CA

SIZE

200 - 500

FOUNDED

2015

TYPE

Private

CEO

KEN DECUBELLIS

REVENUE

$5M - $10M

INDUSTRY

Filmed Entertainment

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The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.

If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
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