Who we are

The Stratford Hills Veterinary Center, a well-established, small animal, general practice, is seeking to add an experienced Client Service Representative/receptionist to our friendly team. 

Our receptionists are often the first and last impression for visitors to our hospital and we rely on them to provide outstanding customer service to our clients. Main responsibilities include but not be limited to: 

• Managing Multiple Phone lines 
• Communicating with the public in a cordial, calm, and knowledgeable manner 
• Accurately maintaining paperless records 
• Clearly communicating with team members 
• Booking appointments and maintaining the flow of the day-to-day schedule
• Managing the intake of payments for services
• Communicating discharge instructions to clients 
• Dispensing and having a basic understanding of routine medications and preventatives

Fear Free certification and knowledge of Avimark software is beneficial but not a requirement. Top priority will be given to candidates that have experience in the field, but we would be happy to train the right person. Our ideal candidate is caring and compassionate, personable, reliable, an amazing communicator, both verbally and digitally, can follow directions clearly, shows great attention to detail, loves to learn, has strong computer skills, and is a team player. 

We know a happy, healthy staff is essential to comprehensive patient care. We enjoy a positive clinic culture and a schedule that facilitates a proper work-life balance. Plus, we've put together some pretty sweet benefits to help keep life awesome, including:

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Sick Time / Paid Time Off
• Supplemental insurance, including accident, disability, critical illness, and life insurance
• Health Savings Account
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance 
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits

• Six paid holidays
• Employee Assistance Program
• Parental leave
• Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)

Apply today and let’s see the difference we can make together for our patients!!

Diversity, equity, inclusion, and belonging are core values at Stratford Hills Veterinary Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.