Strategic Staffing Solutions is hiring Investment Specialists for our banking client in St. Louis MO.

Note: we regret our client is unable to sponsor employment Visa's or consider individuals on time-limited Visa status for this position.

• Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.
• Identify opportunities for process improvement within the customer support functional area.
• Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.
• Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs.
• Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues.
• Serve as the first point of customer contact in providing support for routine technical questions and issues.

Required Qualifications:

2 years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Active Series 7 required, previous brokerage experience preferred. (Will verify status via Finra Broker Check)

M-F 7am to 6pm

30 days of onsite training

Schedule after training: 5 days onsite / 5 days WFH; alternating weekly

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Job Type: Contract

Pay: $32.35 per hour

Expected hours: 40 per week

Weekly schedule:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Application Question(s):

• Do you have an Active Finra Series 7 License?

Ability to Relocate:

• St. Louis, MO 63103: Relocate before starting work (Required)

Work Location: Hybrid remote in St. Louis, MO 63103