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POSITION TITLE: Ticket Agent
FLSA: Nonexempt
POSITION REPORTS TO: Stationmaster and Assistant Stationmaster
POSITION PURPOSE:
In keeping with the mission of Strasburg Rail Road Company, which is to provide transportation and present the best example of early 20th Century steam railroading in a safe, clean, and historic environment, the Ticket Agent is responsible for the sale of tickets and passes to the general public in a kind and respectful manner, befitting of an early 20th Century steam railroad.
ESSENTIAL DUTIES:
The Ticket Agent is required to:
PERFORMANCE MEASUREMENTS:
QUALIFICATIONS:
WORKING CONDITIONS:
SCHEDULE CHANGES AND WORKER REPLACEMENT PROCEDURE:
At SRC, employees are responsible for the shifts for which they are scheduled. If an employee is unable to work a shift for which they are scheduled, the employee is responsible for finding their own replacement for the scheduled shift. Employees will be provided with a roster, including the names and telephone numbers of employees eligible to replace them on the schedule. In special circumstances, shift changes may require supervisor approval, but generally, the supervisor need not approve the changes on the schedule. Any changes in shift responsibilities shall be made on the Departmental and/or Master Schedule or the employee who is originally placed on the master schedule will be held fully accountable, should a position remain un-staffed for a shift.
INTENT AND FUNCTION OF JOB DESCRIPTION:
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Revised: 1/6/2020 ESC
Full Time
Transportation
$49k-64k (estimate)
07/09/2022
05/07/2024
strasburgrailroad.com
RONKS, PA
100 - 200
1832
G FRED BARTELS
$10M - $50M
Transportation
The Strasburg Rail Road Company is Americas oldest short line railroad, incorporated in 1832, located in Lancaster County, Pennsylvania. From our inception, we have served the surrounding farming community with affordable rail transport. Today, however, Strasburg Rail Road serves more than just the agricultural community. If it is shipped by rail, we can get it for you! Our customers enjoy public team track access. Some of our most loyal customers are not located along the rail network and yet regularly take advantage of the prices and ladings available only by rail. Our public tracks have a g...eneral cargo dock for unloading of sensitive shipments requiring box cars. There is room and storage for lumber products and other products that are not weather-sensitive. And, of course, we handle contemporary conventional and organic bulk agricultural products, rapidly and efficiently. We can also meet your bulk liquid logistical requirements. Your product may be pumped alongside into your truck, or from your truck into a tank car. Contact our Freight Office today at 717 687 8421. (Note: For information on Strasburg Rail Road's famous steam passenger train, please visit strasburgrailroad.com or engage us on Facebook, Twitter, Instagram, or Pinterest.)
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The job skills required for Ticket Agent include Customer Service, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Ticket Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Ticket Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Ticket Agent positions, which can be used as a reference in future career path planning. As a Ticket Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Ticket Agent. You can explore the career advancement for a Ticket Agent below and select your interested title to get hiring information.