We hold a prominent position worldwide in tailoring automation solutions, catering to diverse industries in the contemporary market.

With our ongoing growth, our clientele base also expands. So, we are looking for a dedicated Field Service Technician for a full-time position, primarily emphasizing the mechanical aspects of our machinery.

The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment.

Responsibilities

• Troubleshoot mechanical and electrical equipment at the customer’s facility and make the necessary adjustments to bring equipment up to running status
• Resolve service requirements over the phone if possible
• Work with suppliers to resolve technical issues at customer sites
• Travel to both domestic and international customer locations
• Make recommendations to repair / replace only items that require repair / replacement

Qualifications

• 3-6 years of experience in a hands-on mechanical / electrical environment
• Must be able to work in a multi-disciplined engineering environment, often under pressure-filled conditions
• Must have experience in dealing with customers to resolve problems
• The ability to read drawings, reference manuals and assembly systems instruction guides is essential
• Must have experience and be proficient with Microsoft Word and Excel

This is a full-time employment position with excellent benefits. Benefits start on the 31st day of employment

Travel bonus :

• Weekday : $50.00 per day for each day when you have worked more than 4 hours at our customer’s facility and required to remain over-night.
• Weekend Day : For each working or non-working weekend day, you will receive $150.00 for international and $100.00 for domestic trips.

Domestic travel includes Canada, Mexico, Puerto Rico, Costa Rica and the Dominican Republic.

Last updated : 2024-05-17