SUMMARY

Intercepts and routes incoming calls. Greets and provides basic information to customers in a courteous and professional manner.

ESSENTIAL DUTIES

• Greet customers quickly in a friendly and courteous manner.
• Answer all incoming calls in a prompt and professional manner, transferring them to the appropriate person or department.
• Understand and operate our multi-line phone system to transfer calls and use paging system.
• Facilitate message options to callers when intended associates are not available for a phone call.
• Develops knowledge of basic dealership information in order to respond to callers who have general inquiries.

ADDITIONAL RESPONSIBILITIES

• Arrives to work on time.
• Maintains professional appearance and keeps a great attitude.
• Updates and distributes dealership phone directory as needed.
• Interacts effectively with co-workers.
• Assist the sales department with clerical duties as assigned.

QUALIFICATIONS

• Minimum 1 year customer service experience preferred.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)

Schedule:

• Weekends as needed

Work Location: In person