Position Summary

Under the general direction of the Installation Project Manager, provide complete equipment installation in accordance with plans and specifications including scheduling, delivery, installation, check-out, and final inspection of equipment.

Duties

• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
• Must be capable of independent work. Complete service documentation electronically.
• Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
• Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
• Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Maintain tools. Submit an annual inventory to assigned manager.
• Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.
• Other duties as assigned.

Required Experience

• Minimum of one or two years experience in a related or similar field of work with technical school training, or three to four years without advanced training.
• Basic knowledge of personal computers required
• Excellent interpersonal and Customer communication skills (verbal and written)
• Strong technical and troubleshooting skills
• Proficiency in computers and Windows software.
• Strong data entry skills with extreme attention to detail.
• Plumbing knowledge to include but not limited to installation of copper, black iron, cpcv piping preferred
• Electrical knowledge to include but not limited to connection of 110VAC and 3 phase line connections preferred
• Strong mechanical skills with experience using multiple powered hand tools.
• Strong organizational and problem-solving skills
• Excellent time management skills and ability to deliver communication on time.
• Ability to work as a team and independently without supervision
• Flexibility to handle multiple and changing priorities
• Ability to work flexible hours, sometimes outside “normal business hours” and
• Extensive travel may be required during peak business cycles
• Valid driver’s license

Education Degree

Preferred Experience

• Completion of mechanical, electrical, or electronic technical school training preferred.
• General knowledge of city, state, and federal mechanical and electrical codes desired.
• Ability to read and understand blueprints preferred.
• Plumbing knowledge to include but not limited to installation of copper, black iron, cpcv piping preferred
• Electrical knowledge to include but not limited to connection of 110VAC and 3 phase line connections preferred