Human Resources Manager, Pharma

Monday-Friday 1st Shift; schedule flexibility required

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Our growth is real and we're looking for the best of the best who are committed to making a difference. We want people who are enthusiastic, rigorous, collaborative, and confident in teams. Above all, we want people who share our fundamental core values - quality, reliability, meeting customer needs, integrity, respect for each other, and collaboration.

Our employees enjoy a wide array of benefits designed to provide safety and security for themselves and their families. We are proud of the benefit programs we provide, including:

• Exceptional healthcare insurance
• 100% match of first 4% 401k plan and immediate vesting
• Generous time-off plan (because family is important), up to 5 weeks to start (vacay sick holiday)
• Many fun events throughout the year!

How this position makes a difference:

This position performs Human Resources-related administrative activities to include the new hire process, exit process, HRIS maintenance, payroll, benefits, and accurate record maintenance. Additionally, understanding, communicating, and when applicable administering company policies and procedures with management and employees. Administers and manages employment-related issues including alleged misconduct, unemployment insurance responses, and leave of absence from work including FMLA, PFL, etc. All processes will be documented and recorded as necessary.

Your responsibilities:

• Enter employee data to include new hire processing, pay structure maintenance and upgrades, separations, and employee questions and concerns. Assists in benefit enrollment and benefit plan documentation.
• Maintains candidate/employee records, both electronic and hard copy. Files various paperwork related to applicants, candidates, and employment, to include changes in pay, performance evaluations, pre-hire documents, and corrective actions; responsible for culling records as needed.
• Provide occasional coverage for processing weekly payroll: review the information for completeness and accuracy; contact various department leaders for any missed times or unapproved timecards; time card preparation; tracking; process weekly payroll data per established routines and deadlines; tax garnishments; investigate and correct payroll discrepancies and errors; 401k and benefit change transmittals, calculation, and submission; complete requests for pay-related documents including statements and verifications; ensure compliance with federal and state regulations and guidelines; maintain payroll records.
• Responsible for onboarding process for direct hire individuals to include writing offer letters, issuing offers, scheduling pre-employment screenings, communicating screening clearance to applicable departments, issuing new hire paperwork, and ensuring timely and accurate completion of paperwork.
• Coordinates and administers company benefit plans (open enrollment, changes, plan document storage) including: health, dental, life and optional insurance plans, Section 125 plans, retirement plan, COBRA, disability benefits, FMLA, and other LOA reporting, etc.
• Reconcile HR related invoicing to include but not limited to: temp billing; background/physical assessments etc.
• Develops and maintains internal instruction guides on all administrative procedures, updating as necessary. Interpret policies, answer questions, and counsel associates regarding policies.
• Contact and liaison to Human Resource-related resources, ensuring compliance with regulatory oversight entities. Sets up and coordinates, or crafts and presents HR training programs as required or requested.
• Develop and prepare a variety of HRIS reports, including HR KPI, compensation, new hire, and termination reports. Additionally, creating and managing job requisition and applicant process.
• Maintains employee policies, rules and handbooks, and job descriptions including maintenance, upgrades, filing systems, and formatting. Also maintain HRIS databases, job analysis databases, and intranet. Verify accuracy of data, investigate causes of discrepancies, and make necessary corrections.
• Prepare documents for data entry of employee changes, terminations, etc. Administers, manages, and documents employment-related issues specific to risk assessment and mitigation, to include but not limited to stay and exit interviews, investigations of alleged misconduct, unemployment insurance responses, return-to-work, disability documentation/communication, FMLA and other LOA reporting, etc.
• Liaison with temporary staffing companies; coordinates hour tracking and billing and other issues with temporary staffing agencies.
• Assist in coordinating exit process for terminating employees; conducting exit interviews; update and maintain HR Exit Interview database information.
• Assist management with disciplinary and other personnel issues. Counsel associates on performance and behavioral issues.
• Manage intranet as required or requested.
• Maintain employee files, electronic and hard copy; researching files when needed.
• Assist in a variety of HR projects as required or directed.
• Provide onboarding support for new hires and hiring managers.
• Provide assistance with interviewing candidates as required or directed.
• Responsible for unemployment claims and employment verification requests.
• In conjunction with managers provide assistance and coordination with the temporary resource requests by managers.
• Create, update and maintain organizational charts.
• Prepare miscellaneous HR-related Word, Excel and PowerPoint documents as required or needed.
• Promote a safe and harmonious work environment.
• Maintain compliance with SOPs, GMPs, and all company policies.
• Other duties as assigned or required.

Expectations:

• Projects are completed on time and per documented project plans
• Reports are completed accurately and in a timely manner
• Maintain a positive attitude and be helpful at all times
• Value personal competency and the competency of co-workers
• Be receptive to constructive feedback
• Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information and activities.
• Determine strategies to move the company forward, set goals, create and implement actions plans, evaluate the process and results, and report on strategies
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
• Anticipate, understand, and respond to the needs of internal and external customers to meet or exceed their expectations within organizational parameters
• Internal policies, procedures, and strategic plans are documented and updates codified in an accurate and timely manner
• Leadership is well trained in employee relations and HR related matters
• Periodic reports on key performance indicators are issued
• Performs duties as workload necessitates. Carefully monitors workload and adjusts to ensure work is completed both timely and in an accurate manner
• Maintain a work environment that is safe and healthy and meets regulatory standards
• Meets departmental standards
• Maintain strict confidentiality of all internal and external information and processes
• Continually streamline and be more efficient
• Meets goals established by your manager
• Co-workers and peers describe you as positive and collaborative
• Attends work as scheduled and work assignments prepared and on schedule
• Act as a role model within and outside the company

You bring these qualities:

• Bachelor’s degree from a regionally accredited institution in business or related field
• At least 3-5 years of experience in Human Resources, some of which includes Human Resources lead experience.
• Ability to apply critical thinking
• Knowledge of general computer functions such as Microsoft Office programs, spreadsheets, etc.
• Knowledge of effective customer service practices
• Knowledge of HRIS systems in tracking candidates and employment transactions
• Knowledge of various employment laws related to sourcing and employment
• Knowledge of payroll policies and programs and reporting requirements
• Knowledge of benefit plans and systems and reporting requirements
• Skill in multi-tasking
• Skill with basic math procedures
• Skill in interpersonal communication
• Skill in data entry accuracy
• Skill to actively seek out and identify opportunities
• Skill in effective communication both oral and written
• Ability to be flexible in work hours
• Ability to provide motivational support
• Ability to maintain a professional, positive attitude at all times
• Ability to instruct/teach one on one on how to perform functions
• Ability to trust, develop, maintain, and strengthen partnerships with others inside the organization who can provide information, assistance, and support
• Ability to lead by example
• Ability to communicate with coworkers, management team members, and other individuals in a courteous and professional manner
• Ability to work in a fast paced environment
• Ability to pay close attention to detail and coordinate various activities simultaneously
• Ability to complete assigned tasks
• Ability to communicate with coworkers, management team members, and other individuals in a courteous and professional manner
• Ability to self-manage and prioritize work
• Ability to work within a team atmosphere and create a team atmosphere.
• Ability to identify what needs to be done and take action before being asked

Physical Dimensions:

• Seeing: Must be able to read reports and use computer 75-100% of time
• Hearing: Must be able to hear well enough to communicate with coworkers 75-100% of time
• Standing/Walking/Mobility: Must be able to stand to open files and operate office equipment; mobility between departments and attend meetings of coworkers and management 0-24% of time
• Climbing/Stooping/Kneeling: Must be able to climb, stoop, or kneel to perform routine tasks within the scope of job 0-24% of time
• Lifting up to 50 lbs./Pulling/Pushing within the scope of job 0-24% of time
• Touching/Grasping/Feeling: Must be able to write, type, and use office equipment; along with handling material and equipment 75-100% of time

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The above statements are intended to describe the general nature and level of work being performed. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

**Please note: this job posting is for the Human Resources Manager role. If you are interested in another position and/or shift, please apply to the relevant job posting. **

About Us: https://www.steri-pharma.com

Notice of Employee Rights, Protections, and Obligations under Labor Law Section 740: https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

EEOC 'Know Your Rights' Poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

Employee Rights Under the Polygraph Protection Act: Polygraph Protection Act employee rights (dol.gov)