8 Client specialist Jobs in Baltimore, MD
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Steps is Hiring a Client specialist Near Baltimore, MD
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STEPS Behavioral Health is an Applied Behavior Analysis (ABA) therapy company comprised of Board-Certified Behavior Analysts (BCBAs), Behavior Technicians, and a strong administrative team who work together to provide ABA Therapy for individuals with Autism Spectrum Disorder (ASD).
We also support families in need of social work services to assist with helping raise their families and handle the challenges of life with a child with a disability.
We are currently seeking a FULL-TIME Client Success Specialist. Monday - Friday 9 am - 5 pm
Job Description
The Client Success Specialist is the administrative point of contact for clients to ensure the successful delivery of services.
The responsibilities include managing the client's services and enrollment status, communicating with clients regarding services and staffing updates, tracking and updating client documentation, ensuring client adherence to STEPS policies, completing quality assurance calls, and updating company-wide systems.
The following skills are necessary for this role : professional communication with clients, attention to detail, strong organization and time management skills, and self-motivation.
The Client Success Specialist works closely with the Insurance Liaison and Staffing Coordinator and each client's clinical team.
Minimum Qualifications
- Associates Degree
- 2 years office experience
- Highly organized
- Meticulous attention to detail
- Strong people skills
Preferred Qualifications
- Bachelors degree
- Experience with children with disabilities
- Case Management experience
- Google Suite platform
Join a Team That Shares Your Values
- Competitive compensation
- Fun office environment
- Career growth opportunities
- Health, Dental, and Vision Insurance offered
- Training provided
Have a fabulous day!
Job Posted by ApplicantPro
Last updated : 2024-02-24
Job Summary
Full Time
Elementary & Secondary Education
$55k-67k (estimate)
02/27/2024
04/10/2024
SAINT ANTHONY, ID
100 - 200
1996
DAVID HOFFMANN
$5M - $10M
Elementary & Secondary Education
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The following is the career advancement route for Client specialist positions, which can be used as a reference in future career path planning. As a Client specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client specialist. You can explore the career advancement for a Client specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Specialist job description and responsibilities
They build and nurture strong personal relationships with clients.
03/17/2022: Portland, OR
Perform other administrative duties as required to build business for clients.
02/03/2022: Anderson, IN
Responds to inbound requests from all channels (phone, portal, e-case) within prescribed service levels.
03/28/2022: High Point, NC
Monitors, documents and manages the resolution process in a timely manner while effectively communicating status with the client to maintain a high degree of client satisfaction.
04/03/2022: Binghamton, NY
Assist in the creation and maintenance of user and procedural documentation.
04/02/2022: Laramie, WY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Specialist jobs
A good client specialist always consistently deliver a high level of service to achieve and maintain high client and broker satisfaction levels and support client and member retention.
04/15/2022: Elkhart, IN
The number one skill you need to excel in customer service is problem-solving.
02/28/2022: Macon, GA
Client Specialist need to show that they are perfectly capable of talking about your product.
03/19/2022: San Diego, CA
Client specialist need a customer focus and should be willing to bear any situation to make sure the customer remains happy with your service.
03/28/2022: Savannah, GA
There are many different skills required to be considered qualified as a Marketing Specialist.
03/25/2022: Huntsville, AL
Step 3: View the best colleges and universities for Client Specialist.
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