SUMMARY: The Peer Recovery Support Center Community Engagement/Outreach Coordinator works as an integral part of the Recovery Support Center. The Peer Recovery Support Center Community Engagement/Outreach Coordinator will perform, but is not limited to, the following duties: administrative tasks, program record-keeping, billing, conducting interviews, enrollments, developing, implementing and monitoring individualized wellness/recovery plans oversee comprehensive outreach efforts to persons in recovery/seeking recovery. This position may require a flexible schedule including 1^st and 2^nd shifts. The agency has the right to change shifts based on the needs of the organization.

ESSENTIAL FUNCTIONS:

Position Specific Duties

• Develop and manage a comprehensive, culturally responsive and trauma informed outreach plan targeting hard to reach populations and locations.
• Develop outreach and engagement materials for volunteer outreach workers providing services to target populations.
• Develop and manage an outreach schedule to better serve center members/participants.
• Develop and manage a working relationship with all stakeholders (providers, clergy, elected officials, police, community activists, and potential members).
• Oversee street outreach efforts to persons in recovery or seeking recovery from substance use.
• Oversee volunteer outreach workers providing outreach services to center members/participants.
• Develop plan for data collection and oversee data collection performed during outreach.
• Ability to climb three flights of stairs to visit consumers in the community.
• Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.

QUALIFICATION REQUIREMENTS: The Peer Recovery Support Center Community Engagement/Outreach Coordinator must perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The qualifications listed below are representative of the knowledge/skill and/or ability required.

• High School or General Education Diploma (GED).
• Minimum of two years of related work experience providing services to individuals affected by substance use disorder.
• Certification as a Recovery Coach or waived for six months while completing certification.
• A minimum of one-year experience in insurance billing, clerical, and other office administration related duties.
• Requires two years of consistent recovery from substance use or two years of “lived” experience.
• Good working knowledge of computers, electronic health records and data collection.
• Requires valid driver’s license due to business-related travel. 

WORK ENVIRONMENT REQUIREMENTS: The work environment requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• The work noise level is that of an average busy home.
• Ensure safety through fire drills and emergency evacuations.
• Ensure a safe workplace to reduce potential risk of violence.
• Ensure a safe and clean program addressing and communicating any facility issues.
• Observe all health and safety requirements including Tuberculosis (TB) screening.
• Abide by the Hazard Communication policy and the disposal of hazardous waste.
• Abide by the Bloodbourne Pathogens/Universal Precautions policy and procedure.
• Adhere to all emergency evacuation procedures.

PHYSICAL REQUIREMENTS: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires good vision (the ability to see) either with or without various assistive devices.
• Requires the ability to hear either with or without various assistive devices.
• Requires the ability to communicate information effectively to others both verbally and in writing.
• Some manual dexterity is required in carrying out applicable aspects of position responsibilities.
• Some manipulative ability is required in carrying out applicable aspects of position responsibilities.
• Position requires overall light physical effort.
• Frequent climbing of stairs is required in carrying out applicable aspects of position responsibilities.
• Ability to quickly move throughout the facility in carrying out applicable aspects of position responsibilities
• Ability to quickly perform emergency-type actions as needed (Police, Fire, Medical, etc.)