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Professional Admin assistant/ customer service
Steneral Consulting Jacksonville, FL
$46k-58k (estimate)
Full Time 2 Months Ago
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Steneral Consulting is Hiring a Professional Admin assistant/ customer service Near Jacksonville, FL

CANDIDATE RESPONSIBLITIES:
  • Conduct Central Abuse Hotline Record Search for owner/operators in FSFN System of child care programs at renewal to license.
  • Demonstrate proficiency in using Child Care Regulation computer application (CARES) and other programs and databases (e.g., MFMP, Outlook, MS Office) in order to complete assigned tasks.
  • Greet child care clients, providers and the public by phone, email and in person. Direct them appropriately, handle routine requests and provide general information.
  • Date stamp incoming mail and other documents. Distribute to appropriate staff. Process outgoing mail daily.
  • Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy.
  • Send electronic Inquiry Packets to clients and maintain log.
  • Check voice mail throughout the day and take messages. Distribute to appropriate staff.
  • Check email throughout the day and respond appropriately. Forward as needed.
  • Prepare travel vouchers timely for Child Care Regulation staff.
  • Inventory office supplies monthly. Request or prepare requisitions in MFMP for approvals
  • Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date.
  • Assist Child Care Regulation staff in setting up new files, maintain and organize licensing files on ongoing basis.
  • Assist in administrative actions, organize legal files and maintain documents for court actions.
  • Assist with public events, mail outs, trainings and provider meetings.
  • Follow all DCF policies and Child Care Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.
EDUCATION / SKILLS
  • Must have a High School Diploma or equivalent
  • Proficient using a computer
  • Excellent Customer Service Skills (professional office)

Job Summary

JOB TYPE

Full Time

SALARY

$46k-58k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

05/27/2024

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