Stella Maris, Inc.

POSITION DESCRIPTION

JOB DESCRIPTION: Resident Assistant Supervisor (Supportive Housing Program)

IMMEDIATE SUPERVISOR: Manager, Supportive Housing

POSITION SUPERVISED: Resident Assistants

QUALIFICATIONS/CREDENTIALS:

1) High School Diploma or Equivalent;

2) Valid Ohio Driver’s License with less than Four Points;

3) Excellent oral and written communication skills;

4) Computer competency;

5) Flexible work hours;

6) Willingness to work with a team of staff members to implement program activities.

7) Supervisory experience preferred.

BASIC FUNCTION: The Resident Assistant (RA) Supervisor oversees and directs the work of RAs. They also provides guidance and support for all clients within Stella Maris’ supportive housing program, insuring that the house provides a safe, stable recovery environment.

ESSENTIAL JOB DUTIES AND RESPONSIBLITIES:

1. Ensure that the program activities are consistent with the mission, vision and values of Stella Maris, Inc.

2. Schedules RAs to work and ensures that there is the appropriate staff coverage required for each shift.

3. Trains the RAs to do their required tasks and monitors their performance level on an ongoing basis to make sure that performance is adequate and meets requirements.

4. May also oversee all client activities during assigned shift and provide clients with support and guidance.

5. Upholds the Therapeutic Community (TC) model of care and serve as a “rational authority” at all times.

6. Either individually or through the scheduled RAs on duty, insures that house rules and policies are followed by the clients. Stella Maris, Inc. 2 Resident Assistant Job Description

7. Either individually or through the scheduled RAs on duty, enforces curfew and quiet hour policies

8. Either individually or through the scheduled RAs on duty, oversees assigned client chores and provide constructive feedback.

9. Administers drug screen testing for residents and other clients of Stella Maris as indicated by current policies.

10. May inspect clients returning from appointments outside of the agency.

11. Monitors client medications and document each client’s use of medications.

12. Responds to medical and other emergencies and notifies appropriate administrative staff.

13. May log all client admissions and discharges, including the client’s address and phone numbers.

14. Documents all services provided to clients.

15. Document any client incidents in the Resident Assistant’s Log and complete appropriate Incident Report Forms.

16. Either individually or through the RAs on duty, documents phone calls for clients and convey messages left for the clients.

17. May monitor phone calls placed by clients using the RA office telephone.

18. May conduct searches of all clients and their possessions upon return from passes allowing them to be outside of the facility.

19. Conducts random searches of client rooms. (An average of three random searches per week, conducted at shift change so two staff are present.)

20. Conducts a walk-through of all of Stella Maris’ facilities with one of the Detox Unit staff at the end of the day to insure that all of the facilities are secure.

21. May assign RAs to do so or assist in transporting clients to appointments outside of the facility.

22. Attend either AM or PM TC community meetings.

23. Communicate with staff members, visitors and clients in a respectful and professional manner at all times.

24. Uphold client rights and insure client confidentiality

25. Operate and maintain program vehicle as instructed by supervisor.

26. Prepare requisitions of supplies as needed.

27. Ability to work cooperatively with other staff/disciplines as part of an interdisciplinary team.

28. Creates monthly Resident Assistant work schedule to ensure appropriate and required staff coverage in the Supportive Housing facility.

29. Complete monthly RA peer reviews.

30. Complete annual RA performance evaluations.

31. Available to the Supportive Housing staff after hours to address significant concerns and to provide directives and/or help problem solve.

32. Complete all required agency annual compliance training.

33. Uphold client confidentiality.

NON-ESSENTIAL DUTIES:

Performs other duties of the position and within the individual’s capabilities as assigned by his/her supervisor. AAP/EEO Statement Stella Maris is committed to providing a non-discriminatory employment environment for its employees. The policy of the Stella Maris is to fully comply with applicable federal, state, and local laws, rules and regulations in the area of non-discrimination in employment. Discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), gender, sexual orientation, marital status, national origin, disability, age, military and veteran status is prohibited. Violations of this policy will be subject to discipline, up to and including termination. Stella Maris is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of Stella Maris to provide reasonable Equal employment opportunity and non-discriminatory commitments include, but are not limited to, the areas of hiring, promotion, examination or testing, demotion, reassignment, recruitment, discipline, layoff or termination, rate of compensation and company sponsored training. All employees are expected to comply with this Equal Employment Opportunity Policy.

Managers and supervisors who are responsible for meeting business objectives are expected to cooperate fully in meeting Stella Maris’s equal employment opportunity objectives. Any employee who believes he or she has been discriminated against must immediately report any incident to the company’s designated EEO Officer. The company will not tolerate retaliation against any employee who reports acts of discrimination or provides information in connection with any such complaint.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Weekends as needed

Ability to Relocate:

• Cleveland, OH 44113: Relocate before starting work (Required)

Work Location: In person